Loyalty Gator vs Thanx
Loyalty Gator
loyaltygator.com
Thanx
thanx.comSide by side
| Figure | Loyalty Gator | Thanx |
|---|---|---|
| Price from | C$59/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Restaurant Marketing Software | 8.3 (#4) | 6.9 (#31) |
| Spec score · Customer Loyalty Software | 8.3 (#4) | 6.9 (#22) |
| Spec score · Loyalty Program Software | 8.3 (#9) | 6.9 (#33) |
| Integrations | The service offers a developer API and Zapier connections, and names integrations including Mailchimp, Shopify, QuickBooks Online, and Square. | Thanx says it has more than 60 pre-built integrations across POS, ordering, kiosk, feedback, CDP, and marketing platforms. |
| Product | Loyalty Gator provides cloud-based customer loyalty, gift card, and employee incentive programs. | Thanx is an integrated guest engagement platform built to help restaurant marketers drive visit frequency profitably. |
| Security | The company says customer data is backed up daily, is never shared, and is held in a secure data centre with surveillance and restricted access. | Thanx states that it is SOC 2 Type 2 compliant and a PCI DSS Level 1 Service Provider. |
| Support | Plans include web-based support, and the company says customers can use program guides and FAQs or send questions to its team. | Thanx says its platform includes dedicated developer support and fully managed platform, security patch, and infrastructure maintenance. |
Plans
In their own words
Loyalty Gator
Loyalty Gator provides cloud-based customer loyalty, gift card, and employee incentive programs for businesses. Programs can award points for purchases, actions, or referrals, and support digital punch cards and other reward options. The company says businesses do not need a point-of-sale connection. Customers can enroll online and check balances through the business website on a computer, tablet, or smartphone. Businesses can review customer activity and marketing reports and export customer lists for campaigns. The service offers a developer API and Zapier connections, plus integrations including Mailchimp, Shopify, QuickBooks Online, and Square. Its TangoCard connection lets customers redeem points for electronic gift cards. Plans include unlimited loyalty transactions and no transaction fees, subject to fair use and possible extra bandwidth charges. Bite supports up to 100 customers; Snack supports up to 5,000 and adds birthday points and Zapier integration; Meal supports up to 10,000 and adds a customer web portal, referrals, social integration, Google Analytics, and Tawk.to integrations. A 30-day free trial and money-back guarantee are listed, excluding custom development and white-label services. The company says cancellation after the trial requires 30 days' notice.
Thanx
Thanx is an integrated guest-engagement platform for restaurant marketers focused on increasing visit frequency. Its loyalty tools support points, optional tiers, discounts, experiential rewards and enrollment without an app. Marketing automation provides lifecycle campaigns, AI-assisted segmentation, A/B testing and targeting across more than 400 guest attributes. Restaurants can offer branded mobile apps and web ordering with persistent login, one-click reorder and integrated loyalty. Thanx lists more than 60 pre-built integrations spanning POS, ordering, kiosks, feedback, customer-data and marketing systems, including Toast, Square, Qu, Olo and Deliverect. Data access includes dashboards, nightly SFTP exports, data-warehouse synchronization and APIs for technology partners. The company states SOC 2 Type 2 compliance, PCI DSS Level 1 Service Provider status and uptime above 99.95%. Dedicated developer support and managed maintenance are included. Pricing is by quote for USA and Canada companies.