Loyalty Interchange Protocol vs LoyaltyLion
Loyalty Interchange Protocol
github.com
LoyaltyLion
loyaltylion.comSide by side
| Figure | Loyalty Interchange Protocol | LoyaltyLion |
|---|---|---|
| Price from | Free | $199/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 5 |
| Spec score · Loyalty Program Software | 8.5 (#7) | 9.0 (#3) |
| Product | LIP is an open-source loyalty platform and vendor-neutral transaction protocol for restaurant technology teams. | LoyaltyLion provides ecommerce brands with customizable loyalty programs designed to encourage repeat purchases and build customer relationships. |
| Security | The security policy says implementations must use TLS, authenticate non-health endpoints, avoid direct customer identifiers in logs or idempotency keys, and encrypt sensitive identity claims at rest. | LoyaltyLion states that it has a SOC 2 Type I attestation covering controls related to security, processing integrity, availability, confidentiality, and privacy. |
| Support | The repository directs users to its support guidance and asks security vulnerability reports to be sent privately to maintainers. | The pricing page lists dedicated onboarding support and fast live chat and email support, and says all plan levels can access the Support team. |
Plans
Loyalty Interchange Protocol
- Loyalty Interchange ProtocolFree
LoyaltyLion
- FreeFree
- FreeFree
- Classic$199 a month
- AdvancedPriced on request
- PlusPriced on request
In their own words
Loyalty Interchange Protocol
Loyalty Interchange Protocol (LIP) is an open-source loyalty platform and vendor-neutral transaction protocol for restaurant technology teams that own integration work. Its checkout lifecycle includes member lookup and enrollment, balances and ledger history, order evaluation, accrual, redemption, reversal, and refund-safe adjustments. Its restaurant order model represents items, modifiers, discounts, fees, taxes, tips, tenders, and totals across channels such as drive-thru, kiosk, web, mobile, pickup, delivery, and catering. Supported program types include points, visits or stamps, wallet credit, paid membership, and hybrid multi-account programs.
The `/platform/v1` API covers profiles, consent, behavioral events, segments, campaigns, connectors, imports, analytics, and attribution. The maker provides an Apache-2.0 reference stack for self-hosting with Docker Compose or Node.js 22 and newer. Storage described includes SQLite-backed local storage and tenant-scoped PostgreSQL for multi-instance use. Customer sign-in remains external. LIP 0.2.0 is described as pre-1.0 infrastructure, not a turnkey no-code marketing service; CSV member imports are limited to 1 MiB and 1,000 rows.
LoyaltyLion
LoyaltyLion provides ecommerce brands with customizable loyalty programs intended to encourage repeat purchases and build customer relationships. Stores can award points for purchases, referrals, reviews, account creation, birthdays and social follows, then let customers exchange points for free products, discount vouchers or free delivery. The platform also supports VIP tiers and provides real-time loyalty data and customer buying behavior to help evaluate and adjust a program. It is built for Shopify, including Shopify Plus and Shopify POS, and has integrations such as Klaviyo, Attentive, Gorgias, Mailchimp, Dotdigital and HubSpot. A Headless API supports custom loyalty experiences across channels. A free plan is recommended for stores processing 400 orders or fewer per month, and a 14-day trial is available through the Shopify Appstore. Classic costs $199 a month, billed every 30 days, and includes 500 orders per month. Advanced and Plus use custom pricing. LoyaltyLion lists dedicated onboarding and live chat and email support.