LoyaltyLion vs Novus Loyalty
LoyaltyLion
loyaltylion.comNovus Loyalty
novus-loyalty.comSide by side
| Figure | LoyaltyLion | Novus Loyalty |
|---|---|---|
| Price from | $199/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 2 |
| Spec score · Loyalty Program Software | 9.0 (#3) | 7.6 (#21) |
| Founded | 2012 | 2011 |
| Headquarters | London, United Kingdom | Gurugram, Haryana, India |
| Integrations | LoyaltyLion says it connects with more than 100 partner technologies, including Shopify POS, Klaviyo, HubSpot, Zendesk, Omnisend, Recharge, Attentive and Judge.me. | The integrations page names Facebook, Twitter, and SendGrid, and says the platform can connect to POS systems and website shopping carts. |
| Product | LoyaltyLion provides ecommerce brands with customizable loyalty programs designed to encourage repeat purchases and build customer relationships. | Novus describes itself as a SaaS loyalty platform for creating personalized customer loyalty experiences across industries. |
| Security | LoyaltyLion states that it has a SOC 2 Type I attestation covering controls related to security, processing integrity, availability, confidentiality, and privacy. | Novus says its quality and security commitments are ISO and PCI DSS certified. |
| Support | The pricing page lists dedicated onboarding support and fast live chat and email support, and says all plan levels can access the Support team. | The pricing page says support is available by email, phone, and chat during business hours, with a knowledge base and documentation. |
| Trial | The pricing FAQ says customers can access a 14-day free trial via the Shopify Appstore. | The pricing FAQ says Novus offers a free trial with no credit card required and asks interested users to contact the team for details. |
Plans
LoyaltyLion
- FreeFree
- FreeFree
- Classic$199 a month
- AdvancedPriced on request
- PlusPriced on request
In their own words
LoyaltyLion
LoyaltyLion provides ecommerce brands with customizable loyalty programs intended to encourage repeat purchases and build customer relationships. Stores can award points for purchases, referrals, reviews, account creation, birthdays and social follows, then let customers exchange points for free products, discount vouchers or free delivery. The platform also supports VIP tiers and provides real-time loyalty data and customer buying behavior to help evaluate and adjust a program. It is built for Shopify, including Shopify Plus and Shopify POS, and has integrations such as Klaviyo, Attentive, Gorgias, Mailchimp, Dotdigital and HubSpot. A Headless API supports custom loyalty experiences across channels. A free plan is recommended for stores processing 400 orders or fewer per month, and a 14-day trial is available through the Shopify Appstore. Classic costs $199 a month, billed every 30 days, and includes 500 orders per month. Advanced and Plus use custom pricing. LoyaltyLion lists dedicated onboarding and live chat and email support.
Novus Loyalty
Novus Loyalty has no write-up on Specifiction yet; its figures are above.