LoyaltyLion vs Thanx
LoyaltyLion
loyaltylion.comThanx
thanx.comSide by side
| Figure | LoyaltyLion | Thanx |
|---|---|---|
| Price from | $199/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 1 |
| Spec score · Customer Loyalty Software | 9.0 (#1) | 6.9 (#22) |
| Spec score · Loyalty Program Software | 9.0 (#3) | 6.9 (#33) |
| Integrations | LoyaltyLion says it connects with more than 100 partner technologies, including Shopify POS, Klaviyo, HubSpot, Zendesk, Omnisend, Recharge, Attentive and Judge.me. | Thanx says it has more than 60 pre-built integrations across POS, ordering, kiosk, feedback, CDP, and marketing platforms. |
| Product | LoyaltyLion provides ecommerce brands with customizable loyalty programs designed to encourage repeat purchases and build customer relationships. | Thanx is an integrated guest engagement platform built to help restaurant marketers drive visit frequency profitably. |
| Security | LoyaltyLion states that it has a SOC 2 Type I attestation covering controls related to security, processing integrity, availability, confidentiality, and privacy. | Thanx states that it is SOC 2 Type 2 compliant and a PCI DSS Level 1 Service Provider. |
| Support | The pricing page lists dedicated onboarding support and fast live chat and email support, and says all plan levels can access the Support team. | Thanx says its platform includes dedicated developer support and fully managed platform, security patch, and infrastructure maintenance. |
Plans
LoyaltyLion
- FreeFree
- FreeFree
- Classic$199 a month
- AdvancedPriced on request
- PlusPriced on request
In their own words
LoyaltyLion
LoyaltyLion provides ecommerce brands with customizable loyalty programs intended to encourage repeat purchases and build customer relationships. Stores can award points for purchases, referrals, reviews, account creation, birthdays and social follows, then let customers exchange points for free products, discount vouchers or free delivery. The platform also supports VIP tiers and provides real-time loyalty data and customer buying behavior to help evaluate and adjust a program. It is built for Shopify, including Shopify Plus and Shopify POS, and has integrations such as Klaviyo, Attentive, Gorgias, Mailchimp, Dotdigital and HubSpot. A Headless API supports custom loyalty experiences across channels. A free plan is recommended for stores processing 400 orders or fewer per month, and a 14-day trial is available through the Shopify Appstore. Classic costs $199 a month, billed every 30 days, and includes 500 orders per month. Advanced and Plus use custom pricing. LoyaltyLion lists dedicated onboarding and live chat and email support.
Thanx
Thanx is an integrated guest-engagement platform for restaurant marketers focused on increasing visit frequency. Its loyalty tools support points, optional tiers, discounts, experiential rewards and enrollment without an app. Marketing automation provides lifecycle campaigns, AI-assisted segmentation, A/B testing and targeting across more than 400 guest attributes. Restaurants can offer branded mobile apps and web ordering with persistent login, one-click reorder and integrated loyalty. Thanx lists more than 60 pre-built integrations spanning POS, ordering, kiosks, feedback, customer-data and marketing systems, including Toast, Square, Qu, Olo and Deliverect. Data access includes dashboards, nightly SFTP exports, data-warehouse synchronization and APIs for technology partners. The company states SOC 2 Type 2 compliance, PCI DSS Level 1 Service Provider status and uptime above 99.95%. Dedicated developer support and managed maintenance are included. Pricing is by quote for USA and Canada companies.