Luciq vs Middleware
Luciq
luciq.ai
Middleware
middleware.ioSide by side
| Figure | Luciq | Middleware |
|---|---|---|
| Price from | — | $0.30/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 3 |
| Spec score · Mobile App Monitoring | 7.3 (#18) | 8.9 (#6) |
| Headquarters | San Francisco, California, United States | San Francisco, California |
| Integrations | Listed integrations include Jira, GitHub, Slack, Asana, Zendesk, Datadog, and PagerDuty. | Documented integrations include AWS, Azure, Google Cloud, Vercel, databases, Datadog, Grafana, Prometheus, Logstash, Fluentd and the OpenTelemetry Collector. |
| Product | Luciq describes itself as an agentic mobile observability platform that captures mobile sessions and turns them into context for teams and AI agents. | Middleware describes itself as a full-stack observability platform that detects issues across infrastructure, APM, and real user monitoring and helps resolve them with its AI SRE Agent. |
| Security | Luciq states that it is SOC 2 Type II and ISO 27001:2022 certified, GDPR compliant with a DPA, and third-party penetration tested. | Middleware says customer data is encrypted at rest and in transit using TLS 1.2+ and AES-256. |
| Support | Enterprise plans include standard technical support; Premier support includes 24/7 availability and a dedicated Slack channel. | Free users receive community support, pay-as-you-go customers get a dedicated Slack or Teams channel, and custom-contract customers receive an account team and 24x7 support. |
Plans
In their own words
Middleware
Middleware is a hybrid observability platform for detecting and resolving issues across infrastructure, application performance, and real-user monitoring. Its listed coverage includes infrastructure monitoring, logs, metrics, distributed tracing, database monitoring, synthetic monitoring, browser testing, and LLM observability. The AI SRE Agent and OpsAI capabilities include root cause analysis, automatic issue detection, faster issue solving, and automatic PR generation. The Free Forever plan costs nothing and includes up to 100GB of data, 1k RUM sessions, 20k synthetic checks, 10 browser test runs, and 2 million OpsAI tokens, with 14-day retention and community support. Pay As You Go costs $0.30 a month, billed according to use, with default 30-day retention. Middleware lists 450+ integrations and a Public API. It runs on Android, iOS, Linux, macOS, web, Windows, and API. The company says it encrypts customer data in transit and at rest using TLS 1.2+ and AES-256.