LumenVox Active Voice Biometrics vs Voiceme VoiceKey

LumenVox Active Voice Biometrics provides text-dependent voice authentication for enterprises seeking identity assurance beyond passwords, PINs, and security questions. Containerized microservices run on Kubernetes on-premises, in private or public clouds, or across hybrid environments. A deep-neural-network engine supports active, passive, and hybrid authentication. Enrollment and verification can use any passphrase and language supported by the corresponding ASR engine. Playback, liveness, synthetic-speech, and fraud-watchlist checks address presentation attacks. APIs create, retrieve, disable, re-enable, and remove identities and query enrollment status. Biometrics, Speech, Management, and Reporting APIs are exposed through gRPC and REST. Supported channels include contact-center IVR, smartphone and web applications, desktop applications, virtual assistants, video calls, messaging platforms, and conversational AI. Enrollment requires at least three separate utterances. Audio must be headerless base64 PCM-16, A-law, or μ-law at 8 kHz. Data is encrypted at rest and in transit, with customer-controlled keys and TLS between components. Pricing is on request.

Voiceme VoiceKey is a B2B module for authenticating customers in digital services using voice recognition, facial biometrics, and device information. Its voice models compare vocal characteristics with stored samples, while facial recognition compares extracted features with stored ones. For a liveness check, VoiceKey can ask a user to repeat a randomly generated sentence and use speech-to-text to check the response. The sentence can expire within seconds, working as a short-lived voice code. Companies can choose authentication factors and configure settings such as sentence lifetime, accuracy, word count, and whether users supply the sentence. The platform supports web, mobile, physical devices, chats, chatbots, and voicebots, and is integrated with WhatsApp. APIs and Android and iOS SDKs support integration with existing systems. Voiceme offers SaaS or on-premises deployment and makes technical materials and integration flows available on request. The company says it stores mapping vectors rather than biometric audio or video files; customers define retention and deletion policies. Voiceme describes encryption and encrypted data fragmentation as data protections. Pricing is available on request, and the page invites prospective customers to request a demo.