Lyssna vs MUiQ
Lyssna
lyssna.comMUiQ
measuringu.comSide by side
| Figure | Lyssna | MUiQ |
|---|---|---|
| Price from | $166/mo | $4,998.33/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 1 |
| Spec score · UX Research Software | 8.3 (#6) | 7.8 (#16) |
| Analysis | Lyssna provides AI summaries, manual summaries, filtering by demographics and responses, comments, CSV exports, and share links. | Its reporting includes real-time dashboards, confidence intervals, p-values, cross-tabbing, and custom graphs. |
| Audience | Lyssna says it helps teams listen to and understand their audience and serves marketers, designers, researchers, and product leaders. | MeasuringU describes itself as a mixed-methods research and software firm offering quantitative and qualitative support for customer and user research. |
| Founded | 2008 | 2005 |
| Support | Live chat support is included on Free, while Enterprise includes priority support and security audit assistance. | MUiQ includes ongoing technical support, live onboarding, training sessions, and multi-language study support. |
Plans
In their own words
MUiQ
MUiQ is MeasuringU’s UX research platform for running usability studies, surveys, and other research methods. It supports task-based usability studies, card sorts, tree tests, click tests, website intercepts, Kano studies, and Max-Diff or conjoint studies. Researchers can review results using real-time dashboards, confidence intervals, p-values, cross-tabs, and custom graphs. Studies can be launched to online panels, and website intercepts and feedback tabs are available for recruitment. The platform offers API integration and Excel, Sheets, and CSV outputs. Recordings can be disabled to protect sensitive user information and downloaded for distribution. Some desktop web-task studies that capture URL paths, clicks, or video require Chrome or Firefox and typically the MUiQ browser extension. Mobile app studies do not require SDK integration: participants follow text or image task instructions, record their screen, and upload it. Platform Access costs $59,980 per year and includes five seats, unlimited concurrent studies, unlimited participant collection, and feature customization. Ongoing technical support, live onboarding, training, and multi-language study support are included.