ManageEngine AssetExplorer vs SolarWinds Service Desk
ManageEngine AssetExplorer
manageengine.com
SolarWinds Service Desk
solarwinds.comSide by side
| Figure | ManageEngine AssetExplorer | SolarWinds Service Desk |
|---|---|---|
| Price from | $26.25/mo | $39/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 13 | 3 |
| Spec score · IT Vendor Management Software | 8.2 (#7) | 8.1 (#10) |
| Spec score · Configuration Management Database | 8.0 (#18) | 8.0 (#19) |
| Founded | 1996 | 1999 |
| Popular integrations | Integrations include Endpoint Central, Zoho Analytics, Microsoft 365, SolarWinds, Lansweeper, and Zapier. | The integration directory lists more than 200 cloud applications and names Microsoft Teams, Slack, Jira, Okta, AWS, and Zapier among its integrations. |
Plans
ManageEngine AssetExplorer
- Cloud – 250 IT assets$115 a month
- Cloud – 250 IT assets$1,245 a year
- On-premises – 250 IT assets$955 a year
- Cloud 250 assets monthly$115 a month
- Cloud 500 assets monthly$225 a month
- Remote control add-on$315 a year
- Cloud 1000 assets monthly$360 a month
- On-premises 250 assets$955 a year
- Cloud 250 assets yearly$1,245 a year
- On-premises 500 assets$1,795 a year
SolarWinds Service Desk
- Essentials$39 a month
- Advanced$99 a month
- Premier$124 a month
In their own words
ManageEngine AssetExplorer
ManageEngine AssetExplorer has no write-up on Specifiction yet; its figures are above.
SolarWinds Service Desk
SolarWinds Service Desk is a cloud-based, AI-powered IT service management platform for incidents, assets, configuration data, and change processes. Incident handling includes assisted responses and live collaboration, with engagement through web, email, Teams, Slack, or the mobile app. Asset tools can scan a network, report connected devices, track on-premises and cloud assets, and help manage licenses. The CMDB supports dependency mapping, asset-to-incident correlation, and change impact analysis; change management includes documentation, approvals, history, and dependency visibility. Listed AI capabilities include a generative AI sidekick, virtual agent, smart suggestions, sentiment analysis, and automatic categorization. Its integration directory lists more than 200 cloud applications, including Microsoft Teams, Slack, Jira, Okta, AWS, and Zapier. Plans are billed annually per technician: Essentials costs $39 a month, Advanced 99.00 USD, and Premier 124.00 USD; all list unlimited users. There is no free plan, but a 30-day trial is offered. IT asset management is an additional purchase with pricing available upon request.