ManageEngine RMM Central vs Splashtop

ManageEngine RMM Central is a remote monitoring and management solution for managed service providers overseeing client IT networks from one console. Its multi-tenant architecture uses probes to manage multiple customer networks. Network monitoring covers performance, health, and availability, with fault management and email alerts. Server monitoring includes Windows, Linux, VMware, Hyper-V, Nutanix, and XenServer environments. Endpoint tools can detect, test, deploy, or decline patches for Mac, Linux, and Windows devices and third-party applications. Technicians can remotely access customer devices, with chat, voice, or video calls available before connecting. Mobile device management includes enrollment, profile and application management, and security policy deployment. The product integrates with the ServiceDesk Plus MSP help desk and PSA product. Security controls described include SAML single sign-on, two-factor authentication, role-based access, and certificate-based agent authentication. The Free plan covers up to 25 devices, and a 30-day trial is available. Enterprise annual prices range from $1,195 a year for 50 devices to $64,795 a year for 10,000 devices. A dedicated machine is recommended for deployment.

Splashtop provides remote access to computers and mobile devices across Windows, macOS, Linux, Chromebook, iOS, and Android. Access is available from any device, with both cloud and selected self-hosted options. Listed capabilities include file transfer, session recording, managed devices, and mobile apps. Security controls include 2FA, endpoint MFA, audit logging, and end-to-end encryption; the company also cites SOC 2, SOC 3, ISO/IEC 27001, and GDPR. Pro includes role and access management, up to 10 computers per license, and up to three users connecting to one computer. Performance adds 4:4:4 color accuracy, 240 FPS capability, high-fidelity audio, remote stylus and Wacom Bridge support, and USB passthrough. Enterprise lists SSO, granular controls, scheduled access, SIEM logging, IP whitelisting, APIs, and cloud recording. Solo costs $6 a month billed annually at 72 USD for one user and up to two computers. Pro is $8.25 a month per user billed annually at 99 USD; Performance is $13 a month per user billed annually at 149 USD. Free trials are listed.