ManageEngine RMM Central vs Tactical RMM
ManageEngine RMM Central
manageengine.comTactical RMM
tacticalrmm.comSide by side
| Figure | ManageEngine RMM Central | Tactical RMM |
|---|---|---|
| Price from | $99.58/mo | $50/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 18 | 10 |
| Spec score · Remote Monitoring & Management (RMM) Software | 9.1 (#1) | 7.3 (#10) |
| Spec score · Remote Monitoring and Maintenance Software | 9.1 (#1) | 7.4 (#11) |
| Spec score · Remote Monitoring and Management Software | 9.1 (#3) | 7.4 (#23) |
| Remote access | Technicians can remotely access customer devices and use chat, voice, or video calls before connecting. | Technicians can launch remote desktop sessions, use a remote shell, and manage endpoint files. |
| Reporting | The product includes more than 100 out-of-the-box reports. | The reporting module supports templates and custom reports, including PDF output and interactive web dashboards. |
| Security | Its security policy describes SAML single sign-on, two-factor authentication, role-based access control, and certificate-based agent authentication. | Tactical RMM describes itself as source-available, allowing users to inspect its code, and provides role-based permissions. |
Plans
ManageEngine RMM Central
- FreeFree
- Free EditionFree
- Enterprise Edition — 50 devices$1,195 a year
- Enterprise Edition — 50 devices, 1 user$1,195, paid once
- Enterprise Edition — 100 devices$2,145 a year
- Enterprise Edition — 100 devices, 1 user$2,145, paid once
- Enterprise Edition — 250 devices$4,345 a year
- Enterprise Edition — 250 devices, 1 user$4,345, paid once
- Enterprise Edition — 500 devices$7,695 a year
- Enterprise Edition — 500 devices, 1 user$7,695, paid once
Tactical RMM
- Tier 1 Starter (self-hosted)$55 a month
- Tier 1 Starter (hosted)$65 a month
- Tier 2 Essentials (hosted)$80 a month
- Tier 2 Essentials (self-hosted)$80 a month
- Tier 3 Professional (self-hosted)$105 a month
- Tier 1 Starter (self-hosted)$600 a year
- Tier 1 Starter (hosted)$715 a year
- Tier 2 Essentials (hosted)$880 a year
- Tier 2 Essentials (self-hosted)$900 a year
- Tier 3 Professional (self-hosted)$1,200 a year
In their own words
ManageEngine RMM Central
ManageEngine RMM Central is a remote monitoring and management solution for managed service providers overseeing client IT networks from one console. Its multi-tenant architecture uses probes to manage multiple customer networks. Network monitoring covers performance, health, and availability, with fault management and email alerts. Server monitoring includes Windows, Linux, VMware, Hyper-V, Nutanix, and XenServer environments. Endpoint tools can detect, test, deploy, or decline patches for Mac, Linux, and Windows devices and third-party applications. Technicians can remotely access customer devices, with chat, voice, or video calls available before connecting. Mobile device management includes enrollment, profile and application management, and security policy deployment. The product integrates with the ServiceDesk Plus MSP help desk and PSA product. Security controls described include SAML single sign-on, two-factor authentication, role-based access, and certificate-based agent authentication. The Free plan covers up to 25 devices, and a 30-day trial is available. Enterprise annual prices range from $1,195 a year for 50 devices to $64,795 a year for 10,000 devices. A dedicated machine is recommended for deployment.
Tactical RMM
Tactical RMM is a remote monitoring and management platform for IT professionals and managed service providers. It supports Windows, macOS, and Linux, and can be self-hosted or managed. Technicians can start remote desktop sessions, use a remote shell, and manage files on endpoints. Patch policies help approve and deploy Windows updates and manage reboots. Automation policies deploy configurations and scripts, including PowerShell, Python, Bash, and other languages. Monitoring checks hardware health, services, event logs, and custom script outputs, with alerts. Reports can use templates or custom formats, with PDF output and interactive web dashboards. The platform describes itself as source-available and provides role-based permissions. Pricing is freemium, with a free plan and paid plans from $55/mo. Tier 1 Starter self-hosted costs $55 a month for 0 to 199 endpoints; the hosted version costs $65 a month for 0 to 100 endpoints. Nonprofits receive a complimentary tier upgrade with self-hosted subscriptions, not hosted ones.