ManageEngine ServiceDesk Plus vs OpsKnight

ManageEngine ServiceDesk Plus

6.8 #32 in IT Knowledge Base Software

About ManageEngine ServiceDesk Plus

OpsKnight

7.4 #12 in IT Incident Management Software

About OpsKnight
ManageEngine ServiceDesk PlusOpsKnight
Free planYes
Paid from$13/moFree
PlatformsAndroid, iOS, Linux, macOS, Web, WindowsAndroid, api, iOS, self-hosted, Web
Free planYesYes
SLA managementYes
IT asset managementYes
Paid from13 /mo
Knowledge baseYes
Asset managementYes
Approval workflowsYes
Employee portalYes
Single sign-onYes
Mobile appsYes
On-call schedulingYes
Escalation policiesYes
Status pagebasic
Post-incident reviewsYes
Stakeholder updatesYes
ChatOps incident actionsYes

Listed together in Best IT Incident Management Software