MantisBT vs Zoho BugTracker

MantisBT is a free, open-source bug tracking system built on PHP for use through a web server. It is released under the GNU General Public License and can run on Linux, Windows or macOS servers. Installation requires PHP and a supported database; listed database options are MySQL, MS SQL and PostgreSQL. Project tools include change logs, roadmaps, time tracking and reporting. Teams can configure workflow transitions and access thresholds, and email notifications can include issue changes, notes, custom fields and issue details. Plugins from official and third-party developers extend the system. Its REST API is the primary web-services integration route, with API tokens, enabled anonymous access or web UI cookie sessions available for authentication. Listed browser support includes Chrome, Firefox, Safari, Opera and Edge. Community help includes documentation, forums, a bug tracker, wiki and chat. For teams seeking hosting, MantisBT presents MantisHub as a separate service with backups, upgrades, support, migration and add-ons; its trial requires no credit card.

Zoho BugTracker is a cloud-based tool for teams to record, assign, track, and resolve bugs. Each bug can include severity and a due date, with followers added as needed; reports and milestones help teams follow progress. Administrators can set rules for updates, email notifications, third-party calls, and SLA automation. Teams can tailor statuses, fields, workflows, linked bugs, and email templates. Interactive forums and news feeds support discussion, while timesheets capture billable and non-billable hours. Zoho Invoice integration automates invoice generation and expense reporting. Listed integrations include Zoho Desk, Zoho Analytics, Zoho People, Google Drive, Google Calendar, Jira import, GitHub, Bitbucket, Dropbox, Box, Zoho Flow, and Zendesk. A REST API uses OAuth 2.0, and Zoho lists Android and iOS apps alongside web access. Zoho says application-layer AES-256 encryption at rest covers specified information; full-disk encryption is enabled in its EU region and available in India and Australia data centers. The free plan allows three users, two projects, and files up to 10 MB. Paid plans are billed annually.