Markate vs ServiceM8

Markate combines customer management, scheduling, dispatch, routing, payments and automation for field service businesses. Its tools include job management, estimates and invoices, reporting, time logs, employee roles, a customer portal, online booking and virtual video estimates. Managers can assign jobs and track employee time and location; field staff can use checklists, photos and the mobile app offline, with changes syncing after reconnection. Customers can pay invoices online. Square supports saved cards, ACH payments, tips and instant payouts. Markate is available on web, Android, iOS and API, and lists integrations including Google Calendar, CompanyCam, PayPal, QuickBooks Online, Zapier and Twilio. A 14-day trial offers full feature access without requiring a credit card. Owner Operator costs $39.95 a year (billed yearly; one payment 479.40 USD) or $49.95 a month. The annual-billing price is listed as $39.95 a year; the monthly plan is listed separately. Add-ons include online booking for $10/month, Zapier for $10/month, Connect API access for $50/month and employee app access for $5 per employee/month.

ServiceM8 is job management software for contractors, with tools for recurring jobs, route optimization, invoicing and payments. Teams can track staff locations and job progress, use messaging and activity feeds, and manage timesheets. Customers have a portal, and the service supports offline use. Contractors can accept card payments on site, online or through Tap to Pay on iPhone. Accounting integrations include Xero, QuickBooks Online and MYOB; other listed connections include Mailchimp, Deputy, n8n, Zapier, add-ons and a REST API. Security features include two-step authentication and a 90-day account activity log. ServiceM8 is listed for Android, iOS and macOS, and its desktop app is available for Mac or PC. The free plan covers one user and 30 jobs per month, with SMS at 10c per message. Paid plans provide unlimited users and range from $29 to $349 per month; prices are in AUD and include GST. A 14-day trial is listed, and the homepage says there are no hidden fees or contracts.