Meltwater Social Listening vs Mentionlytics
Meltwater Social Listening
meltwater.com
Mentionlytics
mentionlytics.comSide by side
| Figure | Meltwater Social Listening | Mentionlytics |
|---|---|---|
| Price from | — | $49/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 7 |
| Spec score · Social Media Listening Software | 8.4 (#11) | 8.8 (#5) |
| Spec score · Social Media Monitoring | 8.0 (#6) | 8.6 (#4) |
| Spec score · AI Social Listening Tools | 8.1 (#7) | 8.6 (#6) |
| Spec score · Brand Intelligence Software | 8.0 (#7) | 8.5 (#5) |
| Spec score · Social Media Monitoring & Listening Software | 8.1 (#8) | 8.6 (#6) |
| Alert channels | Slack,Microsoft Teams,email,mobile app push alerts,SMS | Email,Slack |
| Founded | 2001 | 2016 |
| Free plan | No | No |
| Headquarters | San Francisco, California, United States | Ierapetra, Crete, Greece |
| Integrations | Meltwater lists Power BI, Domo, Looker, Salesforce, Slack, Microsoft Teams and AI assistants such as Claude and ChatGPT among its integrations and connections. | The official integrations list includes Hootsuite, Looker Studio, Slack Alerts, Power BI compatibility, the Social Media Monitoring API, and MCP. |
| News monitoring | Yes | Yes |
| Report sharing | Users can export and share reports and deliver executive-ready stakeholder updates. | Users can create custom reports and share them with clients or colleagues. |
| Security and privacy | Meltwater states it uses measures including access controls, code security testing, encryption, secured access logs, intrusion detection, and penetration and vulnerability testing to protect customer data. | Mentionlytics' privacy policy describes GDPR-based processing, user rights to access, correct, restrict, or delete personal data, and breach notification without delay. |
| Sentiment analysis | It provides brand-level sentiment enrichment and sentiment shift analysis. | Yes |
| Social network coverage | X,Meta (Facebook and Instagram),YouTube,TikTok,LinkedIn,Reddit,Pinterest,Snapchat,Twitch,Discord,Threads,Bluesky,WeChat,Weibo,RED (Xiaohongshu),Douyin,Toutiao,QQ,Bilibili,Youku,Naver,Kakao Talk,LINE | X,TikTok,LinkedIn,Facebook,Instagram,YouTube,Reddit,Bluesky,Threads |
| Web monitoring | Yes | Yes |
Plans
Meltwater Social Listening
- StarterPriced on request
- ProPriced on request
- EnterprisePriced on request
- AgencyPriced on request
Mentionlytics
- Basic$49 a month
- Essential$169 a month
- Advanced$299 a month
- Pro$499 a month
- Business$749 a month
- Enterprise$1,299 a month
- 14-day free trialFree
In their own words
Meltwater Social Listening
Meltwater Social Listening, also known as Explore, brings social, news, forum, and Reddit conversations into a workflow for monitoring brand perception, competitors, and potential risks. Coverage can include X, Meta services Facebook and Instagram, YouTube, TikTok, LinkedIn, Reddit, Pinterest, Snapchat, Twitch, Discord, Threads, Bluesky, WeChat, Weibo, RED, Douyin, Toutiao, QQ, Bilibili, Youku, Naver, Kakao Talk, and LINE; availability depends on package and region. Teams can examine historical volume, sentiment, and engagement, compare competitor share of voice, and analyze narratives. Alerts can flag spikes, sentiment shifts, or thresholds and reach teams through Slack, Microsoft Teams, email, push alerts, or SMS. The product describes conversation forecasting 48 hours ahead, shareable dashboards, and report exports. Mira Companion works within the listening workflow to turn conversation data into insight. Sentiment is a directional signal, with accuracy depending on source, language, and context. Pricing is on request, and no free plan or trial is listed. Most partnerships have a 12-month minimum annual agreement; complex setups may include a one-time onboarding charge.
Mentionlytics
Mentionlytics is a social listening and brand-monitoring platform for tracking online discussion about brands, products and competitors. It monitors websites, news, blogs, forums, reviews and social networks, including X, TikTok, LinkedIn, Facebook, Instagram, YouTube, Reddit, Bluesky and Threads. Its dashboard includes brand-awareness, sentiment, reach, engagement and share-of-voice measures; it also tracks more than 100 review sources. AI capabilities cover sentiment and emotion analysis, anomaly detection, mention clustering, translation, image recognition, and video and audio analysis. Teams can create and share custom reports, use tags and maintain separate client or brand accounts on supported plans. Alerts can be sent by email or Slack. The service offers web and API access, and integrations include Hootsuite, Looker Studio, Power BI compatibility and MCP. The 14-day trial does not automatically charge users when it ends, and subscriptions can be canceled at any time. Paid plans are billed yearly and start at $69 per month. Mentionlytics was founded in 2016 in Ierapetra, Crete, Greece.