Microsoft Quick Assist vs Q-Dir

Microsoft Quick Assist lets someone get help with a computer problem from family or friends, or help them remotely. For a session, the helper generates a six-digit code; the person receiving help must allow the connection and screen sharing. The helper can use a laser pointer, annotations and chat, and can request control, which requires separate approval. The Windows app is installed from Microsoft Store for Windows 10 and 11. The macOS app is limited to Microsoft Support interactions, and the web app is only for verified Microsoft support agents. Both parties need internet access, and the helper signs in with a Microsoft account or Microsoft Entra ID. Quick Assist uses HTTPS over port 443 and TLS 1.2. Microsoft says it logs session times, errors and features used, cannot view session activity or keystrokes, and does not retain participant data longer than three days. File transfer and mobile apps are not supported. The free plan costs nothing.

Q-Dir is a free Windows file manager that provides an alternative to Windows File Explorer. Its four-window layout supports browsing with tabs, and users can save up to 64 folder combinations as favorites. Files can be moved or copied between Q-Dir views and other Explorers through drag and drop or clipboard copy and paste. Filtering options include color filters, extension highlighting and file filtering; a quick preview is also available. Display choices include large icons, tiles, lists, details and thumbnails. The product page lists ZIP, FTP, cabinet, network and system folders, as well as shortcuts, among supported types. Explorer views can be exported to XLS, CSV, TXT or HTML. Q-Dir is freeware for company, business and private use. It has installer and portable ZIP downloads; the portable version runs without installation and can be carried on a USB stick or other memory device. Listed systems include Windows 11, 10, 8.1, 7 and Windows Server, with x64 and x32 support. Its license permits redistribution of unmodified copies but prohibits selling the software.