Middleware vs Shakebug
Middleware
middleware.ioShakebug
shakebug.comSide by side
| Figure | Middleware | Shakebug |
|---|---|---|
| Price from | $0.30/mo | $20/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 5 |
| Spec score · Mobile App Monitoring | 8.9 (#6) | 7.9 (#17) |
| Headquarters | San Francisco, California | Surat, Gujarat, India |
| Integrations | Documented integrations include AWS, Azure, Google Cloud, Vercel, databases, Datadog, Grafana, Prometheus, Logstash, Fluentd and the OpenTelemetry Collector. | The maker lists integrations including Jira, Slack, Trello, ClickUp, Asana, Linear, GitHub, GitLab, Monday.com, and Wrike. |
| Product | Middleware describes itself as a full-stack observability platform that detects issues across infrastructure, APM, and real user monitoring and helps resolve them with its AI SRE Agent. | Shakebug is a bug and crash reporting platform for mobile, cross-platform, and web apps, built by Softnoesis Private Limited. |
| Security | Middleware says customer data is encrypted at rest and in transit using TLS 1.2+ and AES-256. | Shakebug says its production database is encrypted at rest and its pricing page states AES-256 at rest and TLS 1.3 in transit. |
Plans
Shakebug
- Basic PlanFree
- Startup pricing (Premium plan discount)$20 a month
- Standard Plan$57 a month
- Premium Plan$94 a month
- Enterprise PlanPriced on request
In their own words
Middleware
Middleware is a hybrid observability platform for detecting and resolving issues across infrastructure, application performance, and real-user monitoring. Its listed coverage includes infrastructure monitoring, logs, metrics, distributed tracing, database monitoring, synthetic monitoring, browser testing, and LLM observability. The AI SRE Agent and OpsAI capabilities include root cause analysis, automatic issue detection, faster issue solving, and automatic PR generation. The Free Forever plan costs nothing and includes up to 100GB of data, 1k RUM sessions, 20k synthetic checks, 10 browser test runs, and 2 million OpsAI tokens, with 14-day retention and community support. Pay As You Go costs $0.30 a month, billed according to use, with default 30-day retention. Middleware lists 450+ integrations and a Public API. It runs on Android, iOS, Linux, macOS, web, Windows, and API. The company says it encrypts customer data in transit and at rest using TLS 1.2+ and AES-256.
Shakebug
Shakebug is a bug and crash reporting platform for mobile, cross-platform, and web applications. A user can report a bug by shaking a mobile device or clicking on the web, then attach annotated screenshots, recordings, logs, and device details. Shakebug captures crashes automatically and uses AI to group related crashes into issues with device, operating-system, and trend details. Session Journey places sessions, events, bug reports, and crash data on a timeline, including visitors who have not logged in. The platform also provides real-time product analytics, custom event tracking, device-level cohort retention, ratings and reviews, and NPS surveys. Listed integrations include Jira, Slack, Trello, ClickUp, Asana, Linear, GitHub, GitLab, Monday.com, and Wrike. It supports Android, iOS, Flutter, React Native, API, extensions, self-hosted deployments, and web. The Basic plan is free; paid plans start at $57 a month billed yearly.