Middleware vs WebYes Real User Monitoring

Middleware is a hybrid observability platform for detecting and resolving issues across infrastructure, application performance, and real-user monitoring. Its listed coverage includes infrastructure monitoring, logs, metrics, distributed tracing, database monitoring, synthetic monitoring, browser testing, and LLM observability. The AI SRE Agent and OpsAI capabilities include root cause analysis, automatic issue detection, faster issue solving, and automatic PR generation. The Free Forever plan costs nothing and includes up to 100GB of data, 1k RUM sessions, 20k synthetic checks, 10 browser test runs, and 2 million OpsAI tokens, with 14-day retention and community support. Pay As You Go costs $0.30 a month, billed according to use, with default 30-day retention. Middleware lists 450+ integrations and a Public API. It runs on Android, iOS, Linux, macOS, web, Windows, and API. The company says it encrypts customer data in transit and at rest using TLS 1.2+ and AES-256.

WebYes Real User Monitoring measures website performance using sessions from actual visitors. It records LCP, INP, CLS, page load times, and time to first byte, then reports results at the 75th percentile. Reports can be filtered by device, region, connection, and browser. Setup requires adding a small JavaScript snippet to a site once; measurements then appear in the WebYes performance dashboard. Real User Monitoring works alongside scan-based performance checks, bringing field data and lab-style checks together in that dashboard. The feature is included in WebYes Pro and Enterprise but is unavailable on the Free plan. Free costs nothing and includes 10 scan credits, one domain, and one user account. Pro costs what you agree with the maker and lists 700 scan credits, unlimited domains, multiple users, Jira integration, and high-priority support. Enterprise costs what you agree with the maker and lists 2,000 scan credits with the same named inclusions. A 3-day free trial is offered without a credit card; Scale-up uses custom pricing.