MileApp vs Shipday

MileApp is a no-code platform for planning, carrying out, and monitoring field operations. It is designed for logistics, sales, and technical-service work, bringing dispatch management and routing into one workflow. MileApp says its route algorithms can reduce travel time by up to 40% while minimizing fuel consumption. Real-time tracking provides GPS monitoring, live ETAs, and instant customer notifications. The Field App records photos, signatures, location stamps, and structured data; it works offline and synchronizes automatically after reconnection. Native Field App applications are available for Android and iOS. Webhooks and an API can receive tasks from WMS or ERP systems and synchronize information back to CRM systems. Automated customer updates can be sent through WhatsApp or email. MileApp describes SSO and MFA integrations, granular permissions, and encryption at rest and in transit. It says it completed SOC 2 Type 2 and ISO 27001:2022 audits or certifications, and advertises a 99.95% uptime SLA with 24/7 availability. The Free plan allows 1,000 tasks monthly; Pro costs 2,500,000 IDR/mo.

Shipday is a delivery management platform for dispatching orders and coordinating drivers. The web platform is available on phones and tablets, and drivers use a mobile app for order information, routes, updates, chat, and proof of delivery by photo or signature. The service supports live delivery tracking, customer notifications, and dispatch management, with access to in-house drivers and third-party delivery services. Shipday lists more than 100 integrated partners. API access is available, and the Professional plan includes API and webhook access. The free plan supports up to 300 orders per month, 10 driver accounts, and one dispatch account. A 14-day trial of the full platform is available without a credit card. Paid plans start at $19 a month. Paid-plan user counts vary by plan. Support is available by phone, email, online chat, and in-app chat; listed phone hours are 9 am to 6 pm PST, Monday through Saturday. Shipday also lists AI features for review automation, coaching, calls, dispatch, reports, and customer chat.