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SPECIFICTION
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Mintlify vs SupportHero

Mintlify

mintlify.com

SupportHero

supporthero.com

Side by side

FigureMintlifySupportHero
Price from$450/mo$49/mo
Free planYes—
Free trialYes—
Open source——
WebYesYes
WindowsYes—
macOSYes—
LinuxYes—
APIYes—
Self-hostedYes—
Plans published44
Spec score · Knowledge base software9.1 (#6)6.9 (#133)
AudienceMintlify says its collaborative editor is intended for engineers, product managers, customer support, marketing, and writers contributing to documentation.both
Content analyticsYesYes
Custom domainYesYes
Free planYesNo
SSO supportYesYes
Paid from45049

Plans

Mintlify

  • StarterFree
  • Pro$450 a month
  • StarterFree
  • EnterprisePriced on request

Mintlify pricing →

SupportHero

  • Small Plan$49 a month
  • Medium Plan$99 a month
  • Large Plan$199 a month
  • Enterprise PlanPrice not published

SupportHero pricing →

In their own words

Mintlify

Mintlify is a documentation and knowledge platform built for developers and AI agents. Its GitHub App deploys documentation when repository changes are pushed, and its API playground can be generated from OpenAPI or AsyncAPI schemas. Mintlify also generates a search MCP server that lets AI clients such as Claude, Cursor, Goose, and ChatGPT search and retrieve site content. Documentation sites can embed Intercom or Front support widgets through the integrations field in docs.json. The collaborative editor is intended for contributors across engineering, product, customer support, marketing, and writing. Starter costs nothing and includes five editor seats, a custom domain, web editor, authentication, MCP server, and API playground. Pro costs $450 a month, billed monthly, and includes unlimited editor seats, 10,000 credits per month, and $0.01 per credit in overages. Mintlify Desktop is in beta for macOS, Windows, and Linux, with stated minimum operating-system requirements. Mintlify says sensitive organizational and user data is encrypted at rest with AES256-GCM and that it responds to support requests within two business days.

Visit mintlify.com

SupportHero

SupportHero has no write-up on Specifiction yet; its figures are above.

Visit supporthero.com