Miranda vs Zayda

Miranda is a paid web platform that uses voice AI for law-firm intake and qualification. It answers calls, applies firm-configured triage, drafts documents, and can book or transfer calls. Intake features include adaptive playbooks, statute-of-limitations calculations, conflict screening, jurisdiction checks, and attorney handoffs. During calls, it can draft engagement letters, preservation letters, and HIPAA forms. Firms can also use it to call referral lists, dormant leads, and web-form submissions; multilingual outbound is described in Spanish, Mandarin, Vietnamese, and more. The shared workspace includes an inbox, matter pipeline, documents, tasks, a knowledge base, and an audit trail, and the product names integrations including Clio, Filevine, Litify, MyCase, Salesforce, and DocuSign. Miranda says customer data is encrypted at rest with AES-256 and in transit with TLS 1.3, and is not used to train third-party models. Its formal SOC 2 Type II audit is not complete. Fees include a monthly platform fee and per-call charge; calls under 30 seconds are not billable. Pricing is available on request.

Zayda is an AI sales CRM that responds to leads by email, WhatsApp, SMS, and AI follow-up calls, then updates the pipeline. Its pipeline tools include custom stages, multiple team pipelines, task management, and automated workflows across stage changes. Users can import and export spreadsheets, create forms, receive real-time alerts, and capture contacts automatically from Gmail. Communication options include telephony, linked email, mass email, WhatsApp, and virtual meeting integrations. Dashboards report sales and revenue performance. The integrations page lists 60 connections across lead sources, messaging, productivity, accounting, and AI tools, along with Zapier, REST API, and webhooks. Zayda is available on the web and through iOS and Android apps. The Free plan is limited to one user, one pipeline, and 250 records, and excludes AI follow-up calls and team pipelines and roles. Growth costs $24 a month per user and includes unlimited pipelines, 10,000 records, and 25 automations. The Scale plan includes an open API, custom integrations, onboarding specialist, and SLA-backed support.