Mitchell 1 Manager SE vs Protractor

Mitchell 1 Manager SE is shop management software for independent repair shops serving autos and light-duty trucks. It organizes estimates and invoices, parts catalogs, mobile vehicle inspections, appointments, tasks, and reporting. Job View groups labor and parts into jobs, tracks profitability, and supports job-specific discounts; ProDemand repair information can supply labor and parts details for estimates. The Scheduler handles day, week, month, or custom date ranges, with drag-and-drop appointment and resource assignment. More than 180 reports and dashboards cover measures including revenue, repair order profit, parts ordering, and technician efficiency. The software uses a hybrid-cloud model, storing shop data locally and in the cloud in real time, and Manager SE Connection backs up shop management data to a secure cloud location daily. Optional features include payment processing, digital inspections, and text messaging. Pricing is available on request. Version 9.x requires Windows 10 version 22H2 or higher; Windows 11 64-bit is recommended, and Apple Silicon is not supported.

Protractor is shop management software for aftermarket repair businesses, including single- and multi-location shops. It brings together scheduling, inspections, estimates, invoicing, inventory, and parts and core returns. Digital vehicle inspections provide condition information intended to help technicians work faster and service advisors get more work approved. Accounting tools cover an integrated general ledger, receivables, payables, tax tracking and banking integration. Customizable dashboards and reports show sales, technician efficiency, deferred work and profitability. Parts tools include catalog lookups, vendor integrations, warranty handling, core tracking and return management. Customer communication features include Text-To-Pay, built-in email and 24/7 online booking. The software is listed for Android, iOS, web and Windows. Plans include CRM + Online Service Scheduler at $249 a month and Core at $399 a month; the annual Core option is $359/mo billed annually. Integrated payment transaction fees apply, and integrated signature and consumer financing are currently available only to shops in the United States.