Mitchell 1 Manager SE vs R.O. Writer
Mitchell 1 Manager SE
mitchell1.com
R.O. Writer
info.rowriter.comSide by side
| Figure | Mitchell 1 Manager SE | R.O. Writer |
|---|---|---|
| Price from | — | $199/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 2 |
| Spec score · Auto Repair Shop Software | 7.8 (#6) | 8.4 (#2) |
| Spec score · Automotive Software | 7.6 (#11) | 8.2 (#4) |
| Spec score · Repair Shop Software | 7.8 (#11) | 8.3 (#6) |
| Spec score · Automotive Repair Software | 7.7 (#22) | 8.3 (#8) |
| Accounting integration | Accounting Link transfers invoices, payments, parts costs and labor costs from Manager SE to accounting software such as QuickBooks. | Accounting Link transfers verified R.O. Writer transactions into accounting systems and lists compatibility with packages including QuickBooks, Sage, Epicor and Microsoft Dynamics GP. |
| Company history | Mitchell 1 says it began in 1918 with a focus on providing information to help people fix cars. | Crunchbase says the first DOS repair-order software appeared in Houston in 1989, Midas acquired the company in 2001, and the business later moved under TBC Corporation. |
| Founded | 1918 | 1977 |
| Parts catalogs | The product offers integrated parts e-catalogs, including the Nexpart Multi-Seller and PartsTech catalogs for searching multiple suppliers. | Parts catalog integrations include ACDelco, AutoZone, NAPA PROLink, PartsTech, and WORLDPAC SpeedDIAL. |
| Purpose | Manager SE is shop management software for managing shop operations, repairs and customer service from estimates through invoices. | RO Writer is shop management software for auto repair shops, covering job tracking, parts sourcing, and customer communication. |
| Support | Mitchell 1 says Manager SE customers receive technical support at no additional cost, including one-on-one training; its technical support page handles software, installation, and data-update assistance. | Support hours are Monday to Friday 7am–7pm EST and Saturday 9am–5pm EST; Sunday is closed. |
| System requirements | Manager SE 9.x requires Windows 10 version 22H2 or higher; Windows 11 64-bit is recommended, and Apple Silicon is not supported. | The published requirements specify Windows 8.x/10 Professional or Windows Server 2016/2019, at least 4 GB RAM, 75 GB free disk space, hardwired 1 Gbps networking and 5 Mbps down/2 Mbps up internet. |
Plans
In their own words
Mitchell 1 Manager SE
Mitchell 1 Manager SE is shop management software for independent repair shops serving autos and light-duty trucks. It organizes estimates and invoices, parts catalogs, mobile vehicle inspections, appointments, tasks, and reporting. Job View groups labor and parts into jobs, tracks profitability, and supports job-specific discounts; ProDemand repair information can supply labor and parts details for estimates. The Scheduler handles day, week, month, or custom date ranges, with drag-and-drop appointment and resource assignment. More than 180 reports and dashboards cover measures including revenue, repair order profit, parts ordering, and technician efficiency. The software uses a hybrid-cloud model, storing shop data locally and in the cloud in real time, and Manager SE Connection backs up shop management data to a secure cloud location daily. Optional features include payment processing, digital inspections, and text messaging. Pricing is available on request. Version 9.x requires Windows 10 version 22H2 or higher; Windows 11 64-bit is recommended, and Apple Silicon is not supported.
R.O. Writer
R.O. Writer has no write-up on Specifiction yet; its figures are above.