Mitchell RepairCenter vs ROME

Mitchell RepairCenter is paid collision-repair shop management software from Mitchell, headquartered in San Diego. It follows work from estimating and blueprinting through scheduling and documentation, with visibility into cycle time. Repair orders create virtual job files containing labor totals, job costs and payments, while work-order management and technician time tracking support daily operations. Online Repair Status sends customers text or email updates, progress alerts and expected delivery information. Accounting connections include QuickBooks, QuickBooks Online and BusinessWorks. Parts workflows can connect with OEConnection Parts Management and CollisionLink, and optional dealer-system interfaces exchange repair-order and vehicle data with ADP or Reynolds & Reynolds. Mobile capabilities attach photos, PDFs, text documents, videos, audio and invoices to repair orders. Packages include QuickStart Parts, QuickStart Basic Accounting, Essentials, Professional and Premier, plus individual modules. Multi-site analytics, an API, ToolStore access and Mitchell Diagnostics reporting extend the system.

ROME has no write-up on Specifiction yet; its figures are above.