MrTask vs Salesforce Field Service
MrTask
mrtask.comSalesforce Field Service
salesforce.comSide by side
| Figure | MrTask | Salesforce Field Service |
|---|---|---|
| Price from | $39.99/mo | $80/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 10 |
| Spec score · Field Service Management Software | 8.9 (#6) | 9.1 (#3) |
| Free plan | No | No |
| Headquarters | The company website lists its address as 6400 Riverside Dr, Sandy Springs, GA 30328. | San Francisco, California, United States |
| Integrations | Official pages identify QuickBooks Online, QuickBooks Desktop, Stripe, Zapier and an open API as integrations or connectivity options. | The page highlights partner apps and experts including Bolt, Deloitte, ProntoForms, SightCall, and Youreka, and describes connections to ERP, CRM, and asset management data. |
| Mobile app | The technician app supports job schedules, photos, signatures, on-site invoicing and payments, and offline work that syncs when connectivity returns. | The Android and iOS mobile app is described as offline-first and can provide access to thousands of records without an internet connection. |
| Support | Every plan includes chat and email support; Team and Business add phone support, with Enterprise receiving a dedicated representative. | The Standard Success Plan is included in all licenses and provides knowledge articles, documentation, Trailhead, and the Trailblazer Community; Premier offers 24/7 support for business-stopping issues. |
| What it does | MrTask is field-service and property-maintenance software covering work intake through final payment for contractors, trade businesses and property managers. | Field Service and Operations manages frontline field work such as repairs, inspections, and on-site services by connecting customer, asset, and operational data. |
Plans
MrTask
- Solo$39.99 a month
- TeamPrice not published
- Business$199.99 a month
- EnterprisePriced on request
Salesforce Field Service
- Dispatcher$175 a month
- Technician$175 a month
- Contractor Plus$80 a month
- Field Service Plus$230 a month
- Agentforce 1 Field Service$650 a month
- Contractor Plus$80 a month
- Dispatcher$2,100 a year
- Technician$2,100 a year
- Field Service Plus$2,760 a year
- Agentforce 1 Field Service$7,800 a year
In their own words
MrTask
MrTask is field service software for contractors that manages work from intake and scheduling through invoicing and payment. Its tools include dispatch, job management, estimates, customer management, GPS tracking, and reporting. The technician app supports schedules, photos, signatures, on-site invoices and payments, and offline work that syncs when connectivity returns. Stripe processes card payments from the web hub, mobile app, and invoice payment buttons, including Tap to Pay on supported phones. MrTask connects to QuickBooks Online for accounting and Stripe for card payments; its pricing page also lists QuickBooks Desktop, an open API, and Zapier on Business. QuickBooks Online is the only accounting integration, with no Xero, Sage, or NetSuite connection. Every plan includes chat and email support, and customers can export data at any time. The Solo plan costs $39.99 a month, billed monthly, and a 14-day trial is available. There is no free plan.
Salesforce Field Service
Salesforce Field Service manages frontline work such as repairs, inspections, and on-site services by connecting customer, asset, and operational data. Its scheduling and optimization engine automates workforce scheduling and route optimization; a dispatch console organizes employees, contractors, and robotic resources by skill or availability across territories. Work orders can be created, assigned, executed, and debriefed. Asset Service Management supports real-time tracking and preventive maintenance plans. The Android and iOS app is described as offline-first and can provide access to thousands of records without an internet connection. Customer tools include appointment scheduling and real-time updates, plus video connections with experts. Agentforce can assist with scheduling, technician briefs, troubleshooting, post-work summaries, and dispatcher exceptions. Dispatcher and Technician plans each cost $175 a month, billed annually. There is no free plan, though a free trial is listed. Field Service and Operations requires at least one Service Cloud user license, and technicians and contractors need a Dispatcher license to use scheduling.