MUiQ vs Userfeel

MUiQ is MeasuringU’s UX research platform for running usability studies, surveys, and other research methods. It supports task-based usability studies, card sorts, tree tests, click tests, website intercepts, Kano studies, and Max-Diff or conjoint studies. Researchers can review results using real-time dashboards, confidence intervals, p-values, cross-tabs, and custom graphs. Studies can be launched to online panels, and website intercepts and feedback tabs are available for recruitment. The platform offers API integration and Excel, Sheets, and CSV outputs. Recordings can be disabled to protect sensitive user information and downloaded for distribution. Some desktop web-task studies that capture URL paths, clicks, or video require Chrome or Firefox and typically the MUiQ browser extension. Mobile app studies do not require SDK integration: participants follow text or image task instructions, record their screen, and upload it. Platform Access costs $59,980 per year and includes five seats, unlimited concurrent studies, unlimited participant collection, and feature customization. Ongoing technical support, live onboarding, training, and multi-language study support are included.

Userfeel gives product teams and agencies tools for usability research, combining AI analysis with feedback from human testers. Researchers can run moderated or unmoderated tests, surveys, card sorts, and tree tests. They can recruit from a panel Userfeel says has over 1 million testers across more than 40 languages, or bring their own participants. Filters include country, language, age, gender, and role. Studies can cover desktop, mobile, tablet, and app contexts. AI tools provide session summaries, sentiment analysis, and recommendations tied to session evidence; voice transcription creates searchable, time-stamped transcripts. The free plan includes 3 credits per month and supports your own tester. Solo costs $3,000 a year; Team is $5,500 a year and Enterprise is $15,000 a year. Userfeel says data is stored in the European Union and reports compliance with ISO/IEC 27001:2022, SOC 2 Type 2, EU GDPR, UK GDPR, and the UK Data Protection Act 2018. Its support and development provider has access to servers and data for those purposes.