Municipal Impact vs Single Digital Presence

Municipal Impact has no write-up on Specifiction yet; its figures are above.

Single Digital Presence (SDP) is a web publishing platform for Victorian Government websites, established on Drupal in 2016. Its CMS provides publishing tools, data collection forms, revision history, federated approvals and domain redirect management. Each website receives Google Analytics dashboards. The service also provides security assessments and updates, Drupal and Ripple upgrades, outage and update alerts, bot protection and disaster recovery. The Ripple design system supplies styles, components and patterns for Victorian Government branded digital products. SDP’s design framework states technical and design compliance to Level AA of the latest WCAG accessibility standards. Victorian public servants can access online content training, a help centre and a Community of Practice. Technical support covers website bugs, malfunctioning elements and CMS assistance; 24/7 emergency support applies to outages and emergencies covered by the service level agreement. The service runs over 140 instances across 60 sites. Creating a new section on vic.gov.au costs nothing and requires approval from the lead department’s Digital Management Committee. Independent websites or components require a quote after a requirements document; some features and services incur charges.