MyOrderBox vs RDS360
MyOrderBox
myorderboxhq.comRDS360
tryrds360.comSide by side
| Figure | MyOrderBox | RDS360 |
|---|---|---|
| Price from | £29/mo | $49/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 4 |
| Spec score · Restaurant Delivery Management Software | 8.3 (#7) | 7.4 (#20) |
| Dispatch | The driver app synchronizes with the ePOS so orders go from the kitchen to the driver’s phone, and drivers can manage grouped deliveries on a map. | Its dispatch features include second-by-second driver location, automatic recovery when phones lose signal, AI routing, and a live demand heat map. |
| Integrations | The pricing page lists Just Eat, Uber Eats and Deliveroo integrations, and says aggregator integrations include providers such as Deliverect and Hubrise. | The site lists payment integrations including Stripe Connect, Stripe Issuing, Authorize.net, PayPal/Venmo, Zelle, and cash. |
| Product | MyOrderBox describes itself as restaurant delivery management software that tracks drivers, order completion times and customer updates. | RDS360 describes itself as delivery software for restaurant and last-mile delivery operations. |
| Support | The pricing FAQ says all customers receive email support and knowledge-base access, while phone support is available as an add-on; onboarding includes remote training. | Support varies by plan: Restaurant includes email support, Starter priority email and setup support, Growth priority phone support, and Enterprise 24/7 support with a dedicated account manager. |
Plans
MyOrderBox
- StarterFree
- Basic£29 a month
- Professional£59 a month
- Enterprise£99 a month
RDS360
- Restaurant$49 a month
- Starter$99 a month
- Growth$249 a month
- Enterprise$899 a month
In their own words
MyOrderBox
MyOrderBox is restaurant delivery management software for coordinating orders, kitchen timing and drivers. Its driver app links with the ePOS, sending orders from the kitchen to drivers’ phones; drivers can manage grouped deliveries on a map. The ePOS can send an order to the kitchen when a driver is a specified time away, after which the Kitchen Display System tells staff when to begin preparation. Other tools include driver tracking, route optimization, performance monitoring, driver payments, postcode lookup and caller ID. Orders can be grouped automatically, with address labels showing relevant order details.
Customers can receive order-status updates and track drivers in real time through the app or website. Listed integrations include Just Eat, Uber Eats and Deliveroo, plus aggregator providers such as Deliverect and Hubrise. The software runs on Android, iOS, web and Windows. Starter is free; Basic costs £29 per month, Professional £59 per month and Enterprise £99 per month. Restaurants must provide their own delivery drivers. The ePOS can work offline and sync when connectivity returns, but online access is needed to receive online orders.