NeonO vs Orbis Salon
NeonO
neono.io
Orbis Salon
orbissalon.co.ukSide by side
| Figure | NeonO | Orbis Salon |
|---|---|---|
| Price from | C$24.99/mo | £4.99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Spa Management Software | 8.1 (#14) | 8.2 (#11) |
| Spec score · Salon Inventory Management Software | 8.1 (#22) | 8.2 (#18) |
| Audience | NeonO is built for salons, barbershops, spas, medical spas, and nail salons. | Orbis Salon is built for hair salons, barbershops, beauty and nail businesses, aesthetics clinics, podiatrists, massage businesses, personal trainers and recovery studios. |
| Headquarters | The site lists NeonO at 315 New Huntington Rd, Vaughan, Ontario, Canada. | London, England, UK |
| Payments | NeonO says payment processing is handled by Stripe and card-present rates start at 2.19%* + C$0.30, with online transactions at 2.99% + C$0.30. | Customer payments may be processed through Orbis Pay, Stripe Connect or another supported payment provider, and raw card security codes are not stored by Orbis. |
| Security | NeonO says traffic uses TLS 1.2+, stored data is encrypted at rest, and card data is tokenized by PCI DSS Level 1 processors rather than stored on NeonO servers. | Sensitive customer information is protected with application-level encryption at rest, separately managed keys, HTTPS, tenant isolation, role permissions, password hashing, audit trails and backups. |
| Support | The pricing page includes Canadian business-hours human support, and the security page specifies business-hours Canadian support for security questions and access requests. | Orbis provides UK-based support by email and phone, with contact hours Monday to Friday, 9am to 5pm UK time, and aims to reply to email enquiries within one working day. |
Plans
Orbis Salon
- Lite£4.99 a month
- Core£9.99 a month
- Pro£14.99 a month
- Clinic£19.99 a month
In their own words
Orbis Salon
Orbis Salon is booking and business-management software for salons, clinics, therapists, and other appointment-led businesses. It brings together websites, multi-service booking, customer accounts, payments, forms, treatment records, photos, and reporting. Core and Pro include a bespoke multi-page website on the customer's domain and a portal where customers can manage accounts, appointments, forms, and saved payment methods. Orbis Salon Manager is available through app stores and as a Mac download, with browser access also available. Website integrations include booking systems, Google Business Profile, Google Analytics, Search Console, WordPress, Wix, and Squarespace. Payments can be processed through Orbis Pay, Stripe Connect, or another supported provider; Orbis says it does not store raw card security codes. Lite costs £4.99 a month and includes one staff member, one location, 30 bookings per month, and a 50p booking service fee per booking. Core costs £9.99 a month, Pro £14.99 a month, and Clinic £19.99 a month. SMS reminders are pay-as-you-go, and Orbis does not run HMRC payroll.