NetAI vs NetXMS
NetAI
netai.ai
NetXMS
netxms.comSide by side
| Figure | NetAI | NetXMS |
|---|---|---|
| Price from | $5.99/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | Yes | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 10 | 5 |
| Spec score · Network Topology Mapping Software | 9.1 (#3) | 7.8 (#16) |
| Deployment | Core can run on-premises, in the cloud or in a hybrid arrangement, with an air-gapped option for on-premises installations. | NetXMS can be deployed on premises or as a cloud platform. |
| Headquarters | San Jose, CA, USA | Riga, Latvia |
| Integrations | Named ITSM integrations are ServiceNow, Jira and BMC Remedy. | The feature page says NetXMS integrates with Grafana out of the box and supports notifications through email, SMS, Telegram, and MS Teams. |
| Protocols | The maker lists SNMP, syslog, NetFlow, NETCONF, gNMI, SSH, REST APIs, and other protocols for vendor-agnostic coverage. | Supported protocols include SNMP, MQTT, EtherNet/IP, MODBUS-TCP, OPC UA, and HTTP/REST. |
| Purpose | NetAI describes its platform as network operations software that converts topology and telemetry into a deterministic root cause analysis chain. | NetXMS is an open-source monitoring solution for networks and infrastructure. |
| Support | The AWS listing gives [email protected] as vendor support contact and separately describes AWS infrastructure support as 24x7x365. | Paid support tiers list guaranteed responses from four business hours to two business days, with case limits depending on tier. |
Plans
NetAI
- FreeFree
- NetAI Core FreeFree
- Enterprise$5.99 a month
- NetAI Core Enterprise$5.99 a month
- EdgeViewPriced on request
- GraphIQPriced on request
- NetAI Core ProPriced on request
- NetAI EdgeViewPriced on request
- NetAI GraphIQPriced on request
- ProPriced on request
NetXMS
- NetXMS open-source monitoring solutionFree
- Basic supportPrice not published
- NetXMS Enterprise EditionPriced on request
- Premium supportPrice not published
- Standard supportPrice not published
In their own words
NetXMS
NetXMS is an open-source monitoring solution for networks and infrastructure. It can run on premises or as a cloud platform. Automated discovery builds layer 2 and IP topology that can be displayed as connectivity maps, while supported protocols include SNMP, MQTT, EtherNet/IP, MODBUS-TCP, OPC UA, and HTTP/REST. Proxy agents and zones support distributed monitoring, including sites with unstable connections or overlapping IP ranges. NetXMS integrates with Grafana and supports notifications through email, SMS, Telegram, and Microsoft Teams; listed alert channels also include Slack. Its Java API supports actions available in the graphical interface and can be used for integrations and custom automation. Access rights can apply to all monitored devices, a group, or individual devices, including read-only access and alarm or command permissions. The homepage describes metric-level access controls and authenticated, encrypted communications. The free open-source plan is listed at free. Windows server binaries are limited to 250 nodes without a valid license, and requesting a free trial period requires contacting sales.