NetNow vs Serrala FS² Credit & Risk

NetNow combines business credit, risk, and customer onboarding workflows for credit teams and suppliers managing B2B accounts. Its web platform centralizes applications, approvals, documents, and decisions. Teams can tailor digital application forms with company branding, custom fields, and layouts. Trade-reference requests can be automated, with vendor replies tracked and reminders sent. NetNow says it connects to more than 12,000 financial institutions for real-time bank-reference verification. Monitoring includes credit-activity alerts and weekly updates on NSFs, declining bank balances, credit scores, litigation, and bankruptcies. Listed ERP integrations include NetSuite, Epicor, and SAP; the company says its framework can accommodate most systems and that it integrates with all major credit bureaus. NetNow describes its security measures as SOC 2 Type 2 compliance, encryption in transit and at rest, role-based access, and multi-factor authentication. The SOC 2 report is available by request under NDA. A free trial is available, but there is no free plan. Pricing varies by needs and usage, so prospects must request a customized quote.

Serrala FS² Credit & Risk is SAP-embedded software for automating the assessment, granting, and modification of credit agreements. It centralizes credit workflows with visibility into order-to-cash and sales data, as well as information from credit and insurance agencies. Automated due diligence, third-party integration, and rules-based approvals support credit decisions. Automatic assignment of approval steps gives teams visibility into tasks and an audit trail for cases. Approvers can receive decision notifications by email or Microsoft Teams and act from within the notification. Pre-built KPIs support credit decisions, strategic insights, and risk management, while third-party credit scoring data can be accessed within SAP. A customer testimonial describes a direct SAP connection to a credit insurer that keeps insurance limits current in SAP. Serrala describes its SAP solutions as embedded or API-connected, with integration options for ECC and S/4HANA on-premises, Private Cloud, and Public Cloud. The product is paid, but no price or public plan tiers are listed; the product page invites prospective customers to book a demo. Serrala provides a support portal for logged-in customers to access knowledge articles and start support tickets through the messenger.