Newfies-Dialer vs Readymode

Newfies-Dialer is a system for outbound voice and SMS campaigns, including mass calling, voice broadcasts and outbound IVR. It supports predictive dialing, press-1 transfers, voicemail detection, automatic redial and personalized text-to-speech. Campaigns can use Do Not Call lists managed by campaign or user, and the system supports scheduling, delivery reports and caller ID control. It connects with a range of SMS providers and offers an API for third-party applications to manage its features. The software uses FreeSWITCH for calls and can run on cloud or standalone servers, with multi-server configurations for higher-capacity deployments. Its documentation describes RabbitMQ broker clustering and adding workers without central configuration. Multi-tenant billing supports prepaid per-minute charges and card or PayPal payments for SaaS services. Plans start at $299 a month for 25 ports, five agents, one tenant and 10,000 daily calls and SMS. Plans include support and training, and the pricing page states there is no minimum-term contract.

Readymode is hybrid-cloud call center software for inbound and outbound calling, combining a sales dialer, browser webphone, and CRM. Dialing modes include preview, power, progressive, and predictive; the predictive dialer can adjust speed automatically. CRM tools cover custom lead profiles, queues, dispositions, and prioritization. Reporting and analytics cover agents, calls, and campaigns, with live floor monitoring and listen, whisper, and interject controls. Compliance features include DNC management, state restrictions, call recording, and vendor integrations. Integrations include Salesforce, HubSpot, Pipedrive, Zoho, GoHighLevel, Close CRM, Podio, Keap, HighLevel, InvestorFuse, and Balto; APIs and Zapier can support custom connections. Browser access requires Chrome or Chromium 89+; Windows 7+ and Chrome OS 80.0.3987.137+ are listed, while macOS is unsupported. Starter costs $239 a month monthly or $199 a year annually per license; iQ costs 299.00 USD monthly or 249.00 USD annually.