Nexthink Adopt vs Product Fruits

Nexthink Adopt overlays browser-based enterprise applications with contextual in-app guidance, process validation, self-help, and adoption analytics. Its current product page calls the offering Nexthink Guides, while documentation directs standalone Adopt users to classic documentation until they move to the Infinity-integrated version. Walkthrough and Tooltip guides can be set to start automatically; Walkthrough and Media guides can appear in Context help. Dashboards track guide interactions, including duration, completion, and drop-off. Administrators create and publish guides in Nexthink’s web interface and develop guide content in Adopt Editor through the browser extension. Examples of supported applications include Workday, Salesforce, ServiceNow, and ChatGPT. Employees need the Nexthink browser extension to access published guides; Chrome and Microsoft Edge are supported, but Firefox is not. Connectors for Workday, SAP, and Salesforce can import user information to improve guide targeting. An additional license may be required depending on the customer’s licensing model, and pricing is on request. Nexthink advises reviewing AI-generated guide content before publishing and limiting guide-creation permissions to trusted users, since guide actions run in the user's session.

Product Fruits is a digital adoption and onboarding platform for customer-facing web applications and SaaS products. Its no-code editor lets teams assemble onboarding flows, checklists, product tours, hints, in-app help, and announcements without developer work. Targeting can use role, signup date, or behavior, and HubSpot can be connected without code. Elvin AI answers questions from existing help documents and can create walkthroughs, while Product Fruits AI drafts editable content. The REST API synchronizes user data and tracks back-end events. Product Fruits MCP provides read-only onboarding data to compatible AI assistants, requires no API keys, and is included in every plan. Listed integrations include Mixpanel, Segment, Zapier, Slack, Typeform, Salesforce, Google Analytics, Heap, and SessionStack. It runs through web, iOS, API, and extension platforms. Pricing starts at $111 a month on Starter, billed annually with 25% off, for 1,500 MAUs. A 14-day trial requires no credit card; there is no free plan.