Nova AI Ops vs OpenNMS
Nova AI Ops
novaaiops.comOpenNMS
opennms.comSide by side
| Figure | Nova AI Ops | OpenNMS |
|---|---|---|
| Price from | $16/mo | $500/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 6 |
| Spec score · Alert Management Software | 8.3 (#9) | 8.3 (#10) |
| Founded | 2026 | 2000 |
| Headquarters | Houston, Texas, United States | Lewisville, Texas, United States |
| Integrations | The integration catalog is tiered by plan, with examples including Slack, GitHub, Prometheus, cloud providers, databases, CI/CD, and observability tools. | The FAQ lists email, Slack, Mattermost, custom scripts or webhooks, Jira, Remedy, TSRM, Grafana, and a REST API among integrations. |
| Security | The security page states that API and UI traffic uses TLS 1.3, sensitive data uses AES-256 encryption at rest, and customer workloads use logically isolated tenants. | The company says its security program aligns with ISO 27001/27002, CCPA, and GDPR frameworks, and major Meridian versions receive third-party penetration testing and remediation before release. |
| Support | The pricing page lists email support for Basic and Standard, email and chat for Team, and 24/7 named customer success management for Enterprise. | Meridian subscriptions include support options and severity-based SLAs; the listed standard coverage is 7 a.m. to 7 p.m. ET Monday through Friday, with 24/7 emergency support as an add-on. |
Plans
Nova AI Ops
- Basic$16 a month
- Standard$40 a month
- EnterprisePriced on request
- TeamPriced on request
OpenNMS
- HorizonFree
- Basic$6,000 a year
- Standard$12,000 a year
- Essential$49,000 a year
- Premier$66,000 a year
- Premier+Priced on request
In their own words
Nova AI Ops
Nova AI Ops is a reliability platform combining monitoring, incident response, communication, and automation. It brings metrics, logs, traces, and events into one view with signal correlation and Golden Signals dashboards. AI agents ingest infrastructure signals, investigate incidents, and can execute remediation runbooks with confidence scoring. Incident management covers detection, triage, escalation, remediation, on-call scheduling, war rooms, and draft postmortems. High-risk or destructive actions can require human approval. Integrations vary by plan and include Slack, GitHub, Prometheus, cloud providers, databases, CI/CD, and observability tools. Supported agent environments include Linux x86_64, ARM64, ARMv7, macOS Intel and Apple Silicon, Windows x64, and Docker containers. Web and API access are listed. Basic costs $16 per user per month billed annually, or 20 USD monthly; Standard costs 40.00 USD annually billed monthly equivalent. Both advertise a 7-day card-required trial.
OpenNMS
OpenNMS is an open-source platform for monitoring faults, performance, traffic, and alarms across local and distributed networks. Horizon is the free community distribution with the newest features; Meridian is the stable subscription version. Data collection supports SNMP, JSON, WinRM, XML, SQL, JMX, SFTP, FTP, JDBC, HTTP, HTTPS, VMware, WS-Management, and Prometheus. Traffic monitoring handles NetFlow v.5/9, IPFIX, and sFlow, with stated capacity above 300,000 flows per second. Minions extend monitoring to remote devices and services, including locations behind firewalls or NAT through ActiveMQ or Apache Kafka. Integrations include email, Slack, Mattermost, scripts or webhooks, Jira, Remedy, TSRM, Grafana, and a REST API. Grafana views can show alarms, outages, KPIs, NetFlow, and data from multiple instances. The software supports API, Linux, self-hosted, and web deployments. Horizon is free; Meridian plans range from $6,000 a year to $66,000 a year, with larger deployments priced on request.