Olo Ordering vs SimpleX
Olo Ordering
olo.comSimpleX
simplexsuite.comSide by side
| Figure | Olo Ordering | SimpleX |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 0 | 1 |
| Spec score · Restaurant Order Management Software | 7.7 (#4) | 7.6 (#7) |
| Spec score · Restaurant Online Ordering Software | 8.0 (#44) | 8.0 (#46) |
| Delivery orders | Yes | Yes |
| Integrations | Olo says it has more than 400 integration partners for restaurant technology. | The order management page names Foodpanda, Uber Eats, QuickBooks, Mailchimp, Toast, Square and Clover as supported integrations. |
| Ordering channels | The platform supports pickup, delivery, curbside, and other handoff modes. | It supports web, iOS and Android apps, self-ordering kiosks, call center, and delivery, with menus, pricing, and orders synchronized from one back office. |
| POS integration | Olo connects with the POS systems restaurants already use. | Yes |
| Security | Olo's security policy describes encryption of personally identifiable information in transit over public networks and states that Olo will maintain PCI DSS compliance. | The order management page says customer data is stored securely, PCI compliance is supported, and two-factor authentication protects against unauthorized access. |
| Support | Olo directs current customers who need support to its support channel and Help Center. | Every customer receives guided onboarding and ongoing support across their operating regions. |
| Target customers | Olo describes its ordering platform as suitable for restaurant brands ranging from single brands and regional chains to nationwide enterprises. | SimpleX presents the platform for QSR and food-and-beverage brands, including multi-brand operators, virtual brands, and cloud kitchens. |
| Branded mobile app | Yes | Yes |
Plans
In their own words
Olo Ordering
Olo Ordering helps restaurants take direct digital orders through websites and branded mobile apps, including delivery orders. Restaurants can use its customizable white-label ordering engine or integrate a custom front end, while managing menus for digital channels from a centralized system. A single dashboard provides menu management and reporting. Ordering supports pickup, delivery, curbside, and other handoff modes, as well as POS integration. Features include AI-powered suggestions, smart cross-sells, local favorites, passwordless sign-in and checkout, order throttling, and customizable capacity rules. Olo says restaurants retain full ownership of guest data and lists more than 400 integration partners. Its platform includes an API and webhook library. Olo reports serving more than 90,000 restaurants, processing over 3.5 million orders each day, and having 1.4 million daily average users. The page reports 99.99% uptime and 186% higher conversion compared with food and beverage averages. Pricing is on request, and the provided pricing page returns a Page Not Found message.