Omilia Drive-Thru Voice AI vs Toast
Omilia Drive-Thru Voice AI
omilia.comToast
pos.toasttab.comSide by side
| Figure | Omilia Drive-Thru Voice AI | Toast |
|---|---|---|
| Price from | — | $69/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 3 |
| Spec score · Restaurant Drive-Thru Software | 7.2 (#13) | 8.0 (#2) |
| Integrations | The product page lists direct integrations with POS, KDS, HME Nexeo headsets, and DMB systems. | Toast says its platform has 200+ integrations and its partner directory describes integrations with restaurant software through its API. |
| Purpose | Omilia Drive-Thru Voice AI automates restaurant drive-thru ordering with natural, human-like conversations. | Toast is a connected platform designed to help restaurants run operations, payments, online ordering, marketing, team management, and other business workflows. |
| Support | Omilia links customers to a support portal that directs visitors to a login page. | Toast Care is included with every software subscription and is available 24/7/365 by phone or web messaging. |
Plans
Omilia Drive-Thru Voice AI
- Drive-Thru Voice AIPriced on request
In their own words
Omilia Drive-Thru Voice AI
Omilia Drive-Thru Voice AI automates ordering conversations for quick-service restaurant drive-thrus. Omilia says it can handle more than 95% of orders while recognizing accents, background noise, complex phrasing, and natural language. Its menu coverage includes regional items, limited-time offers, and modifiers. Completed orders go to the Kitchen Display System and appear on-screen for confirmation before the vehicle moves forward. Upsell prompts adapt to the order, time of day, and promotions; Omilia says they produce a 3–8% lift in average check size. If a guest needs a person, the conversation transfers to a crew member with order context retained. Integrations include POS, KDS, HME Nexeo headsets, DMB systems, loyalty programs, and REST API connections to QSR systems, with custom links for proprietary or legacy POS systems. Activation is described as requiring no in-store technical resource. Pricing is on request, with a demo available.