OneUptime vs ServiceNow Service Reliability Management
OneUptime
oneuptime.comServiceNow Service Reliability Management
servicenow.comSide by side
| Figure | OneUptime | ServiceNow Service Reliability Management |
|---|---|---|
| Price from | $0.10/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 10 | 0 |
| Spec score · Site Reliability Engineering Platforms | 8.2 (#3) | 5.7 (#9) |
Plans
OneUptime
- FreeFree
- AI LLM Token Usage$0.02, paid once
- Phone Call Notifications$0.10 a month
- SMS Notifications$0.10, paid once
- Telemetry: Logs, Traces and Metrics$0.10 a month
- WhatsApp Notifications$0.10, paid once
- Active Monitoring$1 a month
- Growth$22 a month
- Scale$99 a month
- EnterprisePriced on request
ServiceNow Service Reliability Management
No plans published.
In their own words
OneUptime
OneUptime combines monitoring, observability, and incident response on one platform. Incident tools include incident management, on-call rotations, alerts, and status pages; observability covers logs, metrics, traces, error tracking, and application performance monitoring. Monitoring can run checks as often as every 10 seconds and includes synthetic tests that simulate user flows. OneUptime says its AI investigates incidents, suggests resolutions, and can create fix pull requests for review. The pricing page lists 5,000+ integrations, with Slack, Teams, and Jira among the examples. Its core platform is open source under Apache 2.0 and can be inspected, modified, and self-hosted. Self-hosted deployments can run on Kubernetes or Docker Compose, including in air-gapped environments. The Free plan includes one status page, 100 subscribers, unlimited manual monitors, and email support with a five-business-day support SLA. It has no uptime SLA, and active monitors cost $1 a month each. Paid plans start at $22/user/mo, and a 14-day trial is listed.
ServiceNow Service Reliability Management
ServiceNow Service Reliability Management has no write-up on Specifiction yet; its figures are above.