Onfleet vs Shipday

Onfleet manages deliveries across in-house fleets and third-party partners. Its tools optimize routes, assign work dynamically, and can dispatch tasks automatically. Teams get real-time GPS visibility of drivers and can record proof of delivery with photos, signatures, and timestamps. Customer-facing features include branded automated notifications, live tracking pages, and two-way driver chat. The Onfleet Driver app provides task details, navigation, communication with dispatchers or customers, and proof-of-delivery capture; it is listed for iPhone, iPad, and Android. The platform also offers API and webhook access, ready-to-use integrations, and a partner marketplace. Onfleet Connect gives shippers and retailers access to courier and delivery providers. Launch costs $619 a month and covers 2,500 pickup or delivery tasks with unlimited users, basic route optimization, and API and webhook access. Scale is $1,349 a month, Enterprise is $3,099 a month, and Courier Suite is $299 a month. A 14-day trial is available; there is no free plan.

Shipday is a delivery management platform for dispatching orders and coordinating drivers. The web platform is available on phones and tablets, and drivers use a mobile app for order information, routes, updates, chat, and proof of delivery by photo or signature. The service supports live delivery tracking, customer notifications, and dispatch management, with access to in-house drivers and third-party delivery services. Shipday lists more than 100 integrated partners. API access is available, and the Professional plan includes API and webhook access. The free plan supports up to 300 orders per month, 10 driver accounts, and one dispatch account. A 14-day trial of the full platform is available without a credit card. Paid plans start at $19 a month. Paid-plan user counts vary by plan. Support is available by phone, email, online chat, and in-app chat; listed phone hours are 9 am to 6 pm PST, Monday through Saturday. Shipday also lists AI features for review automation, coaching, calls, dispatch, reports, and customer chat.