OnTow vs Swoop Dispatch Management

OnTow is cloud-based software for towing, roadside and impound operations, serving owners, managers, drivers and dispatchers. Smart Dispatch assigns jobs, tracks activity in real time and sends automated notifications. Driver apps for iOS and Android provide GPS tracking, job updates and digital signatures. Automated Billing creates invoices, tracks payments and connects with QuickBooks. Impound Management records vehicles, storage fees, releases and documentation, while Fleet Management covers maintenance, expenses and inspections. Reports address revenue, driver performance and job statistics. A marketplace supports listings for tow trucks, equipment and parts, with messaging and verified business accounts. The Community Forum covers CVOR and MTO discussions, maintenance, business practices and industry news. OnTow is available on Android, iOS and the web. The Professional Plan costs C$35 a month, billed monthly, for up to five users and ten vehicles. Subscriptions renew automatically and are non-refundable.

Swoop Dispatch Management is a configurable platform for coordinating roadside assistance from request through service completion. Designed for motor clubs, it uses dispatch algorithms that can be adapted to a market, with integrated tow management or a Provider API for connecting existing tow solutions. Configurable agent views support different agent roles, and alerts help teams handle unusual cases. Built-in integrations or custom gateways connect client and business systems; Admin and Client APIs provide transaction access and ways to extend roadside service across channels. Client and dealer portals support requests, monitoring, and reporting.

Service providers can manage Agero jobs through desktop access or iOS and Android apps, with job updates, notifications, driver and job monitoring, photos, signatures, and cash jobs. Agero offers providers phone and online chat help, in-app self-help, and a Provider Advocate Group. Buyer pricing is available by contacting Agero; no price or trial offer is stated. The platform is listed for Android, iOS, web, and API.