openCRX vs Zoho CRM
openCRX
opencrx.org
Zoho CRM
zoho.comSide by side
| Figure | openCRX | Zoho CRM |
|---|---|---|
| Price from | Free | $14/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 15 |
| Spec score · CRM Software | 8.6 (#55) | 9.4 (#3) |
| AI features | No | Yes |
| Customization | Administrators can customize the interface and activity processes, and the product supports extensions to business logic and APIs. | Canvas, Client Script, layouts, and portals let organizations customize the CRM and provide access to customers, partners, and vendors. |
| Founded | 2004 | 1996 |
| Free plan | Yes | Yes |
| Integrations | It provides Java and Swagger-compliant REST APIs, plus WebDAV, CalDAV, and CardDAV adapters. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Marketing automation | Yes | Yes |
| Purpose | openCRX is CRM software for coordinating sales, marketing, service, and customer-facing activities across organizations. | Zoho CRM provides tools to increase leads, accelerate sales, and measure sales performance. |
| Sales pipeline | The sales pipeline tracks deal progress and interactions, supports customizable sales processes, and can integrate with an existing ERP application. | Yes |
| Security | The product describes role-based security and a system-wide audit trail as enterprise features. | Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions. |
| Support | Community support is free and best effort; paid professional support is available through openCRX affiliates. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Plans
Zoho CRM
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- Ultimate$52 a month
- FreeFree
- Standard$14 a month
- Professional$23 a month
- Enterprise$40 a month
- Ultimate$52 a month
In their own words
Zoho CRM
Zoho CRM gives sales teams tools to manage leads, track contacts, automate follow-ups, and measure sales performance. It includes a visual sales pipeline, email sync, lead scoring, forecasting, marketing automation, and workflow tools. Its AI features can recommend actions, flag anomalies, predict outcomes, automate follow-ups, and help interpret emails. Teams can customize layouts and portals, and connect more than 1,100 applications, including Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk. The free edition supports up to three users and includes leads, documents, and mobile apps. Starter is $14 a month per user with annual billing; Starter Monthly is $20 a month per user. Local taxes are additional, and a 15-day trial is listed. The mobile app can work offline and synchronize later. Developer access includes REST, Bulk, Notification, and Query APIs. Security controls include audit logs, IP restrictions, multi-factor authentication, and encryption; data encryption at rest is available in Enterprise and Ultimate editions.