OpenFieldPro vs ServiceM8

OpenFieldPro is free, open-source field-service management software that can be self-hosted for lead-to-payment operations. Its workflows cover CRM, customer and property records, equipment history, scheduling, dispatch, work orders, estimates, invoicing, payments, documents, service plans, reviews and reporting. Technician mobile workflows have offline foundations. Payment tools include line-item estimates and invoices, offline payments, optional Stripe checkout and Stripe webhook processing. Integrations can use a plugin registry, scoped API tokens and outbound events. The project includes helpers for installation, updates, backups and restores. Its listed components are a Next.js web frontend, Fastify API, React Native Expo mobile app and PostgreSQL database. The README describes production checks for JWT secrets and CORS configuration, along with bounded rate limits on selected routes. It says the project has no telemetry or phone-home licensing, with optional entitlements verified locally. The core is licensed under GNU Affero General Public License version 3 and costs nothing, with no listed limits on users, technicians, customers, jobs, invoices, locations or core operational features. The project is undergoing release-candidate hardening; production release still requires its release checklist gates.

ServiceM8 is job management software for contractors, with tools for recurring jobs, route optimization, invoicing and payments. Teams can track staff locations and job progress, use messaging and activity feeds, and manage timesheets. Customers have a portal, and the service supports offline use. Contractors can accept card payments on site, online or through Tap to Pay on iPhone. Accounting integrations include Xero, QuickBooks Online and MYOB; other listed connections include Mailchimp, Deputy, n8n, Zapier, add-ons and a REST API. Security features include two-step authentication and a 90-day account activity log. ServiceM8 is listed for Android, iOS and macOS, and its desktop app is available for Mac or PC. The free plan covers one user and 30 jobs per month, with SMS at 10c per message. Paid plans provide unlimited users and range from $29 to $349 per month; prices are in AUD and include GST. A 14-day trial is listed, and the homepage says there are no hidden fees or contracts.