OpenReplay vs TruConversion
OpenReplay
openreplay.comTruConversion
truconversion.comSide by side
| Figure | OpenReplay | TruConversion |
|---|---|---|
| Price from | Free | $41/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 4 | 6 |
| Spec score · Heatmap and session replay tools | 9.1 (#6) | 7.5 (#52) |
| Spec score · Visitor Behavior Intelligence Software | 8.7 (#8) | 7.5 (#22) |
| Free plan | Yes | No |
| Integrations | OpenReplay can pull backend logs from Sentry and Datadog, connect Redux and Vuex state libraries, and create Jira or GitHub tickets while sharing through Slack. | The site lists Shopify, Mailchimp, HubSpot, Salesforce, Zapier, Campaign Monitor, iContact, Drip, Infusionsoft, WordPress, Optimizely, and ActiveCampaign as compatible tools. |
| Mobile capture | Yes | Yes |
| Privacy controls | Private mode obscures text and DevTools data by default, and field-level sanitization can prevent sensitive data capture. | The GDPR page describes IP anonymization and masking or obfuscation options for recorded keystrokes, including automatic masking when credit card data is detected. |
| Security | OpenReplay states that its cloud service is SOC 2 Type II compliant and maintains administrative, physical and technical safeguards. | The security policy says data is sent over HTTPS and input data can be obfuscated or HTML content excluded or replaced. |
| Session recordings | Yes | Session recordings capture visitor actions including mouse movement, scrolling, clicks, and keystrokes, and can be triggered by user behavior. |
| Paid from | 199 | 41 |
| Support | The Open-Source plan provides community support through GitHub and Slack, while Enterprise includes dedicated support and onboarding architecture services. | Sales and support teams are available via live chat and email. |
Plans
OpenReplay
- Open-SourceFree
- ServerlessPrice not published
- Dedicated$199 a month
- EnterprisePriced on request
TruConversion
- Basic$41 a month
- Plus$83 a month
- Pro$149 a month
- Agency Basic$408 a month
- Agency Plus$990 a month
- Agency Pro$1,790 a month
In their own words
OpenReplay
OpenReplay has no write-up on Specifiction yet; its figures are above.
TruConversion
TruConversion has no write-up on Specifiction yet; its figures are above.