OpenReplay vs Zipy
OpenReplay
openreplay.com
Zipy
zipy.aiSide by side
| Figure | OpenReplay | Zipy |
|---|---|---|
| Price from | Free | $25/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 4 | 4 |
| Spec score · Session Recording Software | 8.7 (#9) | 7.5 (#27) |
| Spec score · Session Replay Software | 8.7 (#11) | 7.6 (#25) |
| Integrations | OpenReplay can pull backend logs from Sentry and Datadog, connect Redux and Vuex state libraries, and create Jira or GitHub tickets while sharing through Slack. | The integrations page lists RB2B, Sentry, Segment, Rollbar, Raygun, Pendo, Mixpanel, Intercom, Honeybadger, Help Scout, Heap, Errorception, and Amplitude. |
| Security | OpenReplay states that its cloud service is SOC 2 Type II compliant and maintains administrative, physical and technical safeguards. | The security overview says production servers and customer data are hosted on Google Cloud, data is transmitted over HTTPS, and stored data is encrypted with Google-managed keys. |
| Session replay | It reconstructs users’ visual experiences, including DOM structure, clicks, scrolls, inputs and page changes. | Session Replay shows user interactions with DOM replay, console logs, network logs, and custom logs. |
| Support | The Open-Source plan provides community support through GitHub and Slack, while Enterprise includes dedicated support and onboarding architecture services. | The Free plan lists email support in 72 hours, Growth lists email support in 24 hours, and Enterprise lists priority email and chat support. |
Plans
OpenReplay
- Open-SourceFree
- ServerlessPrice not published
- Dedicated$199 a month
- EnterprisePriced on request
Zipy
- Growth (annual billing)$25 a month
- Growth (monthly billing)$30 a month
- EnterprisePriced on request
- Free PlanPrice not published
In their own words
OpenReplay
OpenReplay has no write-up on Specifiction yet; its figures are above.
Zipy
Zipy combines session replay, error tracking, and product analytics for product and frontend teams. Session Replay pairs user interactions with DOM replay, console output, network logs, and custom logs. Error Tracking covers JavaScript and API errors, stack traces, console logs, and network logs; product analytics includes user journeys, clickstream data, and DAU, WAU, and MAU metrics. Oopsie AI Agent monitors sessions and errors to surface issues, help prioritize fixes, and highlight problems affecting users. Customers can configure recorded and stored data, including excluding information they consider sensitive. The Free plan lists 1,000 sessions per month, mobile replays, 15 days of data retention, up to two projects, and email support in 72 hours. A 14-day trial provides unrestricted feature access, after which users can continue on the free plan. Growth starts at $25/month billed annually, or $30/month billed monthly. The Chrome extension has a separate recording limit: sessions stop after five minutes or when the same tab navigates to a different domain. Listed platforms include Android, iOS, web, and extension.