OpenSurvey vs SurveyMonkey

OpenSurvey is an open-source platform for creating surveys, collecting responses, and analyzing results. Its visual builder offers 23+ question types, including short text, ratings, NPS, matrix, ranking, file upload, signature, and location. Survey logic includes conditional skips and branching, nested loops, variables, answer piping, and a debug mode. Real-time analytics and CSV, Excel (XLSX), and JSON exports help users review responses; surveys are mobile responsive and include progress indicators.

The Open Source plan costs nothing and allows unlimited responses, surveys, teams, and workspaces. It can be hosted on the user's infrastructure under AGPL-3.0, with no telemetry or tracking and full API access. OpenSurvey Cloud starts at $29/mo. Cloud Teams includes managed hosting, automatic updates, email support, a 99.9% uptime SLA, and a 10k responses-per-month limit. Cloud features also include global CDN distribution and AI-powered analytics with sentiment analysis and generated insights. The platform describes its design as GDPR compliant; its documentation says row-level security and tenant isolation are enabled by default.

SurveyMonkey is a platform for creating surveys, forms and quizzes, with response analytics, logic branching, custom branding and API access. Its free Basic plan allows unlimited surveys, but each survey is limited to 10 questions and responses are restricted. The platform lists 1,000 responses per month as a response limit; other listed plans include 15,000 responses per year on Advantage Annual and 40,000 on Premier Annual. Team plans provide shared assets, roles, permissions and consolidated billing, and surveys can accept payments through Stripe or PayPal. Free iOS and Android apps support survey creation and checking recent results; each user may register up to two devices at a time. Paid plans may charge ₹5.00 for each response beyond the applicable limit. Enterprise includes Zoom integration, enhanced governance and security, SSO and regional data centers. SurveyMonkey Audience is listed as reaching more than 335 million people across over 130 countries. Team Advantage is listed at ₹1,550 per user per month, starting with three users and billed annually; Team Premier is ₹3,800 on the same basis. The maker was founded in 1999 and is headquartered in San Mateo, California.