OpenText Service Manager vs Track-It!
| OpenText Service Manager | Track-It! | |
|---|---|---|
| Free trial | Yes | |
| Platforms | Web | Android, api, iOS, self-hosted, Web, Windows |
| Free plan | No | No |
| Risk assessment | Yes | |
| Approval workflows | Yes | Yes |
| Change calendar | Yes | |
| Emergency changes | Yes | |
| Change audit trail | Yes | |
| CMDB linking | Yes | |
| SLA management | Yes | |
| Knowledge base | Yes | |
| Employee portal | Yes | |
| Asset management | Yes | |
| Mobile apps | Yes |
Listed together in Best IT Change Management Software