Opsler vs ServiceM8

Opsler is a field service management platform for scheduling and dispatch, customer management, invoicing and technician work. Its documented 42 features span sales, scheduling, field work, customers, billing, inventory and reporting. The Field Agent app lets technicians access assigned jobs, update status, complete checklists, capture photos and signatures, create invoices and record payments offline, then sync later. Customers can use a token link without logging in to track technician ETA, approve estimates with OTP verification and a signature, view job and invoice history, pay, message technicians and check warranties. Accounting exports support manual import to QuickBooks Online, Xero or generic CSV; the platform does not provide live two-way accounting sync. Opsler states it charges a 0% platform fee for payments, while businesses use their own processor and rates. The free Budding plan allows two seats and 50 jobs per month. Pro costs $25 a month, has no seat minimum and includes all 42 features. Devices install from a browser rather than an app store.

ServiceM8 is job management software for contractors, with tools for recurring jobs, route optimization, invoicing and payments. Teams can track staff locations and job progress, use messaging and activity feeds, and manage timesheets. Customers have a portal, and the service supports offline use. Contractors can accept card payments on site, online or through Tap to Pay on iPhone. Accounting integrations include Xero, QuickBooks Online and MYOB; other listed connections include Mailchimp, Deputy, n8n, Zapier, add-ons and a REST API. Security features include two-step authentication and a 90-day account activity log. ServiceM8 is listed for Android, iOS and macOS, and its desktop app is available for Mac or PC. The free plan covers one user and 30 jobs per month, with SMS at 10c per message. Paid plans provide unlimited users and range from $29 to $349 per month; prices are in AUD and include GST. A 14-day trial is listed, and the homepage says there are no hidden fees or contracts.