Oracle Payments Cloud Service vs RoomRaccoon Channel Manager

Oracle Payments Cloud Service handles payments for hotels and restaurants through the web. It accepts debit and credit cards, Apple Pay, Samsung Pay, and Google Pay, and supports card-present, online, mobile, and tableside payments. Workflows include deposit and preauthorization rules, bar tabs, contactless payments, dynamic currency conversion, pay-at-table payments, and receipt printing. Tokenization supports card-data processing; Oracle says transactions use end-to-end encryption and the service complies with the Payment Card Industry Data Security Standard. In OPERA Cloud, Pay by Link can be enabled and configured with deposit rules and email templates. A reconciliation workflow compares card revenue posted in OPERA Cloud PMS with amounts processed, settled, and paid out through Oracle Payments. Oracle describes pricing as flat-rate, pay-as-you-go, month-to-month, without long-term contracts, additional service or convenience fees, or monthly minimums, but lists no numeric rate. The service is available in the United States and United Kingdom. Oracle says hospitality experts assist with deployment and customers have a single support team available 24/7/365.

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