Orbis Salon vs PocketSuite
Orbis Salon
orbissalon.co.uk
PocketSuite
pocketsuite.ioSide by side
| Figure | Orbis Salon | PocketSuite |
|---|---|---|
| Price from | £4.99/mo | $49.99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 4 |
| Spec score · Esthetician Software | 8.3 (#10) | 8.3 (#11) |
| Audience | Orbis Salon is built for hair salons, barbershops, beauty and nail businesses, aesthetics clinics, podiatrists, massage businesses, personal trainers and recovery studios. | PocketSuite says it serves massage therapists, fitness coaches, Pilates instructors, life coaches, chiropractors and other health and wellness professionals. |
| Headquarters | London, England, UK | San Francisco, California, United States |
| Integrations | Orbis websites can integrate with booking systems, Google Business Profile, Google Analytics, Search Console, WordPress, Wix and Squarespace. | The Premium plan lists Google Calendar, iCalendar, Google Maps, Zapier, QuickBooks and Zoom/PocketSuite video conferencing integrations. |
| Payments | Customer payments may be processed through Orbis Pay, Stripe Connect or another supported payment provider, and raw card security codes are not stored by Orbis. | PocketSuite supports Tap To Pay, card readers, industry-low processing fees and interest-free financing through Buy Now Pay Later providers. |
| Security | Sensitive customer information is protected with application-level encryption at rest, separately managed keys, HTTPS, tenant isolation, role permissions, password hashing, audit trails and backups. | PocketSuite states that intake submission data uses 256-bit TLS encryption, client intake forms use HTTPS, and it is a PCI-compliant entity for card storage and charging. |
| Support | Orbis provides UK-based support by email and phone, with contact hours Monday to Friday, 9am to 5pm UK time, and aims to reply to email enquiries within one working day. | PocketSuite offers in-app text messaging, a knowledge base, video tutorials, group training calls and text support at (415) 841-2300. |
Plans
Orbis Salon
- Lite£4.99 a month
- Core£9.99 a month
- Pro£14.99 a month
- Clinic£19.99 a month
PocketSuite
- Premium$49.99 a month
- Team$99.99 a month
- Facility$149.99 a month
- EnterprisePriced on request
In their own words
Orbis Salon
Orbis Salon is booking and business-management software for salons, clinics, therapists, and other appointment-led businesses. It brings together websites, multi-service booking, customer accounts, payments, forms, treatment records, photos, and reporting. Core and Pro include a bespoke multi-page website on the customer's domain and a portal where customers can manage accounts, appointments, forms, and saved payment methods. Orbis Salon Manager is available through app stores and as a Mac download, with browser access also available. Website integrations include booking systems, Google Business Profile, Google Analytics, Search Console, WordPress, Wix, and Squarespace. Payments can be processed through Orbis Pay, Stripe Connect, or another supported provider; Orbis says it does not store raw card security codes. Lite costs £4.99 a month and includes one staff member, one location, 30 bookings per month, and a 50p booking service fee per booking. Core costs £9.99 a month, Pro £14.99 a month, and Clinic £19.99 a month. SMS reminders are pay-as-you-go, and Orbis does not run HMRC payroll.
PocketSuite
PocketSuite’s Massage Therapy Edition is a scheduling app for massage and bodywork professionals, with advanced features accessible from a smartphone. Clients can book online, availability updates automatically, and booking pages can display a business logo and service categories. Automated reminders are intended to help reduce missed appointments and cancellations. Digital contracts and forms can be attached to appointments, while clients and providers can add documents to bookings, forms, and profiles. PocketSuite combines booking with an online store for product listings, shipping, delivery, and fulfillment tracking. Accounts include a toll-free number, and users can upgrade to a local business line; SMS campaigns can target client groups. Team features include job assignment, scheduling, roles, and payroll. The Premium plan costs $49.99 a month and includes online booking, forms and contracts, payments/POS, messaging, and integrations. Team costs $99.99 a month; Facility costs $149.99 a month. A 30-day trial is available. Desktop access includes analytics and read-only client and calendar views, while scheduling, invoicing, and charging clients are listed as coming soon.