OrdersUp vs Sidedoor
OrdersUp
getordersup.com
Sidedoor
thesidedoor.coSide by side
| Figure | OrdersUp | Sidedoor |
|---|---|---|
| Price from | $99/mo | £12.42/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 6 |
| Spec score · Restaurant Marketing Software | 7.4 (#21) | 8.8 (#2) |
| Product | OrdersUp describes itself as a restaurant digital marketing platform for independent restaurants, combining reviews, listings, texts, ordering, and delivery apps in one dashboard. | Sidedoor describes itself as a dual-sided bookings and venue management platform with a guest-facing app and an operator-facing app. |
| Support | The core plan includes priority support and quarterly strategy reviews. | Sidedoor lists weekday support hours of 10am–5pm and says it aims to answer enquiries within one business day. |
Plans
OrdersUp
- Marketplace Revenue Recovery add-onPriced on request
- Online Ordering add-on$99 a month
- Voice AI Ordering add-on$99 a month
- OrdersUp core$199 a month
Sidedoor
- FreeFree
- Starter£99 a month
- Premium£149 a year
- Pro£299 a month
- Max£499 a month
- Premium Plus£999 a year
In their own words
Sidedoor
Sidedoor is a bookings and venue management platform with distinct guest-facing and operator-facing apps. Guests can browse participating venues, request guest-list entry, reserve tables and check in with QR codes. Free membership includes guest-list bookings, priority queue skips at participating venues, reward points and five free keys. Venue tools include reservations, guest lists, ticketed events, gift vouchers, email marketing, analytics and business intelligence. Venue staff can use native Android and iOS apps offline. The operator platform offers role-based access by venue and module, administrative audit logging and lock-screen protection on shared devices. Sidedoor says its hosting and databases are encrypted, passwords are hashed, optional two-factor authentication is available, and Stripe processes card payments without Sidedoor storing full card numbers or CVV codes. Connected services include Alliance iPOS, Google Business, Stripe and an open API; Square and Epos Now are listed as coming soon. Developers can use REST API documentation and tokens. Venue plans include Starter at £99 per month, Pro at £299 per month and Max at £499 per month; paid guest memberships are annual.