Orum vs OSDial
Orum
orum.com
OSDial
osdial.comSide by side
| Figure | Orum | OSDial |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Linux | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 0 |
| Spec score · Telemarketing | 7.4 (#9) | 7.5 (#8) |
| Spec score · Predictive Dialer Software | 7.4 (#18) | 7.5 (#16) |
| Dialing | The pricing page lists power dialing, parallel dialing, click-to-call, voicemail drop, and unlimited dials as included plan features. | It supports predictive, power, and manual dialing, plus inbound and outbound IVR. |
| Integrations | Orum lists integrations for Apollo, Gong, HubSpot, Outreach, Salesforce, and Salesloft. | OSDial supports external databases and remote website lead insertion, and its corporate page recommends Binfone and WSS Communications as carriers. |
| Product | Orum combines AI dialing, data enrichment, and coaching tools to help sales teams have more live conversations. | OSDial is an open-source predictive dialer for inbound, outbound, and blended calling. |
| Support | Orum says onboarding includes setup, integrations, and rep training, with ongoing customer success support, live chat, and a help center. | The Annual Support Agreement includes upgrades, five support hours and one training hour per month, after-hours support availability, and priority over hourly customers. |
Plans
In their own words
OSDial
OSDial is a free, AGPL-licensed call-center dialer for inbound, outbound, and blended calling, including IVR. It supports predictive, power, manual, adaptive, and broadcast dialing, with custom dialplans, carrier failover, call recording, answering-machine detection, skill routing, and local presence. Campaign tools handle lead import and export, custom fields, advanced search, list mixing, external databases, and custom disposition codes. Real-time and summary reports cover calls, leads, agents, lists, and server performance. Agents can log in remotely with a phone and web browser. APIs support lead loading from an external webpage and basic administration and agent functions. OSDial can scale from a few agents to several hundred, with a sizing guide for deployments up to 480 seats. Version 4.0 is under development as a hosted solution; downloadable legacy version 3.0 remains available. Its installer erases the target drive and installs a CentOS-based operating system. There are no license fees or required support hours, but OSDial Cluster, SQL Cluster, Multi-tenant, Archive, and E-mail Template modules are non-free. Platforms include API, Linux, self-hosted, and web.