OSDial vs PhoneBurner
OSDial
osdial.com
PhoneBurner
phoneburner.comSide by side
| Figure | OSDial | PhoneBurner |
|---|---|---|
| Price from | — | $11.67/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Linux | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 0 | 3 |
| Spec score · Telemarketing | 7.5 (#8) | 7.7 (#7) |
| Spec score · Predictive Dialer Software | 7.5 (#16) | 7.7 (#12) |
| Dialing | It supports predictive, power, and manual dialing, plus inbound and outbound IVR. | The power dialer places calls one at a time and keeps a live rep on every connection. |
| Founded | 2007 | 2008 |
| Headquarters | Safety Harbor, Florida, United States | Laguna Beach, California, United States |
| Integrations | OSDial supports external databases and remote website lead insertion, and its corporate page recommends Binfone and WSS Communications as carriers. | The power dialer integrates with Salesforce, HubSpot, Zoho CRM, Pipedrive, GoHighLevel, and other tools; the page also describes open API and webhooks connectivity. |
| Intended users | The maker says OSDial can scale from a couple of agents to several hundred and lists call and contact centers among its target users. | The company says customers range from SMBs to enterprise and names financial services, insurance, mortgage, solar, IT, and software among the industries served. |
| Lead management | The product supports lead import and export, advanced lead search, custom fields, and external database access. | LeadStream can distribute leads to agents using custom rules. |
| Product | OSDial is an open-source predictive dialer for inbound, outbound, and blended calling. | PhoneBurner is a cloud-based power dialer that runs in a browser and automates manual work around calls. |
| Security | The feature page says international calling is disabled by default and Asterisk is configured using security best practices. | PhoneBurner’s homepage states that it is SOC 2 Type II certified. |
| Support | The Annual Support Agreement includes upgrades, five support hours and one training hour per month, after-hours support availability, and priority over hourly customers. | The product page says PhoneBurner provides US-based support and free onboarding. |
Plans
In their own words
OSDial
OSDial is a free, AGPL-licensed call-center dialer for inbound, outbound, and blended calling, including IVR. It supports predictive, power, manual, adaptive, and broadcast dialing, with custom dialplans, carrier failover, call recording, answering-machine detection, skill routing, and local presence. Campaign tools handle lead import and export, custom fields, advanced search, list mixing, external databases, and custom disposition codes. Real-time and summary reports cover calls, leads, agents, lists, and server performance. Agents can log in remotely with a phone and web browser. APIs support lead loading from an external webpage and basic administration and agent functions. OSDial can scale from a few agents to several hundred, with a sizing guide for deployments up to 480 seats. Version 4.0 is under development as a hosted solution; downloadable legacy version 3.0 remains available. Its installer erases the target drive and installs a CentOS-based operating system. There are no license fees or required support hours, but OSDial Cluster, SQL Cluster, Multi-tenant, Archive, and E-mail Template modules are non-free. Platforms include API, Linux, self-hosted, and web.
PhoneBurner
PhoneBurner has no write-up on Specifiction yet; its figures are above.